Wildfire 5 - CE Pro hangs when exiting

[gchampoux]

I'm playing with WIldfire 5 M070 (CE Pro) and have one odd problem.

It won't exit on a Windows 7 system (x64).

I get the prompt to exit. (either from the close button or File > Exit)
Next, the graphics area and browser go black.
Then it hangs.
I can't move or minimize the window, or anything else.

All I can do is kill it from the task manager.

No problem on Win XP (x32 or x64).
And I never had this problem with Wildfire 3 (never used WF4).

Gerry

[gchampoux]

P.S. I have tried chaning the graphics to win32_gdi and also disabled the Windows Aero interface.
No impact.
I also tried a session where I did nothing but start up CE Pro and exit. Same thins
And I tried the lastest build (M080) with a fresh install. Same problem.

Gerry

In Reply to Gerry Champoux:

I'm playing with WIldfire 5 M070 (CE Pro) and have one odd problem.

It won't exit on a Windows 7 system (x64).

I get the prompt to exit. (either from the close button or File > Exit)
Next, the graphics area and browser go black.
Then it hangs.
I can't move or minimize the window, or anything else.

All I can do is kill it from the task manager.

No problem on Win XP (x32 or x64).
And I never had this problem with Wildfire 3 (never used WF4).

[gchampoux]

Thanks to all that replied.

I finally figured it out.
We launch Pro/E from a batch file that sets up environment variables and such.
The last line of the batch file is: C:\ptc\wildfire\bin\proe.exe C:\ptc\wildfire\bin\wildfire.pcf
This was working fine with WIldfire 3, but introduce the non-exit issue in Widlfire 5.

To address the problem, I had to use the start command:
start /b /i C:\ptc\wildfire\bin\proe.exe C:\ptc\wildfire\bin\wildfire.pcf

Don't ask how I figured it out. It was was all trial and error.
I suspect that the Name Service (nmsd.exe) had something to do with it.

Gerry

In Reply to Gerry Champoux:

I'm playing with WIldfire 5 M070 (CE Pro) and have one odd problem.

It won't exit on a Windows 7 system (x64).

I get the prompt to exit. (either from the close button or File > Exit)
Next, the graphics area and browser go black.
Then it hangs.
I can't move or minimize the window, or anything else.

All I can do is kill it from the task manager.

No problem on Win XP (x32 or x64).
And I never had this problem with Wildfire 3 (never used WF4).

[gchampoux]

Sorry. I meant .psf (not .pcf)

In Reply to Gerry Champoux:

Thanks to all that replied.

I finally figured it out.
We launch Pro/E from a batch file that sets up environment variables and such.
The last line of the batch file is: C:\ptc\wildfire\bin\proe.exe C:\ptc\wildfire\bin\wildfire.pcf
This was working fine with WIldfire 3, but introduce the non-exit issue in Widlfire 5.

To address the problem, I had to use the start command:
start /b /i C:\ptc\wildfire\bin\proe.exe C:\ptc\wildfire\bin\wildfire.pcf

Don't ask how I figured it out. It was was all trial and error.
I suspect that the Name Service (nmsd.exe) had something to do with it.

Gerry

In Reply to Gerry Champoux:

I'm playing with WIldfire 5 M070 (CE Pro) and have one odd problem.

It won't exit on a Windows 7 system (x64).

I get the prompt to exit. (either from the close button or File > Exit)
Next, the graphics area and browser go black.
Then it hangs.
I can't move or minimize the window, or anything else.

All I can do is kill it from the task manager.

No problem on Win XP (x32 or x64).
And I never had this problem with Wildfire 3 (never used WF4).

[DeanLong]

I think this may be a PTC/User first...

Topic introduced by: Gerry

Question posed by: Gerry

Question further clarified by: Gerry

Question answered by: Gerry

Answer corrected by: Gerry

Gratitude extended by: Gerry.

🐵