Windchill event management console not showing events

[DanielH]

Hi All,

I was wondering if there was a solution for restoring the functionality of the event manager.

I am using Creo +  version 12.1.0.1-001. I am using Windchill 12.1.2.12.

In a community post, user LLIE explained how renaming your "event" folder in your local cache would fix the event manager. That solution does not work for me. Are there other users who have had this issue and know how the solve it?

[StephenW]

I would suggest opening a support ticket with PTC. PTC needs to have visibility on Creo+ issues.

[DanielH]

Hi Stephen,

I will submit a ticket with PTC. Thank you!

[wbottis]

CREO 7.0.8.0 has the same issue. I can't remember a time I didn't have this issue. Is there a way to track the status/progress on the resolution of this problem? It would seem to be a high priority item since it impacts the checkin process.

[anursingh]

Hi @wbottis,

Please open a technical support case for your issue by using the link - https://support.ptc.com/apps/case_logger_viewer/cs/auth/ssl/log 

Regards,

Anurag