browser window remains in the background

[Rui.Ferreira]

Since the Win11 update, the browser window remains in the background when the option “web_browser_in_separate_window yes” is selected
and can no longer be brought to the foreground by clicking on the icon in the system tray. This affects Chrome and Edge (IE)!

[MartinHanak]

Hi,

Google returns reponse shown below. I entered creo browser window behind other creo window text.

Note: You can login as different user to find out whether he problem is related to current user profile.

To bring a Creo browser window to the front when it's behind other Creo windows, you can either use the Alt + Tab keys to cycle through open windows, or you can configure Creo to display the browser in a separate window, allowing you to easily manage its position. Alternatively, you might need to adjust display settings or troubleshoot potential conflicts with customized applications or graphics drivers. 

Here's a more detailed explanation:

1. Using Alt + Tab:

• The most straightforward method is to use the keyboard shortcut Alt + Tab to switch between open Creo windows.
• This allows you to navigate to the browser window and bring it to the front. 

2. Undocking the Browser (Separate Window):

• Creo allows you to undock the browser from the main Creo window and display it in a separate window.
• This is particularly useful on multi-display setups, as it allows you to view the browser and Creo model simultaneously.
• To enable this, set the web_browser_in_separate_window configuration option to Yes before starting Creo.
• You can then drag the detached browser window to a separate display.
• The unembedded browser retains all the functionality of the embedded browser. 

3. Troubleshooting Potential Issues:

• Display Settings:

  Check your Windows display settings, specifically the scaling (DPI) setting. Ensure it's set to 100%. 

• Graphics Card/Drivers:

  Outdated or incompatible graphics card drivers can sometimes cause display issues. Ensure you have the latest drivers installed. 
• Customized Applications:

  If you have customized applications running within Creo, they might be interfering with the browser's focus. Try disabling these applications temporarily to see if it resolves the issue. 
• Creo Configuration:

  There are various configuration options related to the browser that might need adjustment. Check the PTC support portal for details. 
• Reinstall Creo:

  If all else fails, consider a clean reinstall of Creo, potentially using a tool like Revo Uninstaller to remove all traces of the previous installation