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I have creo direct basic license. I am not able to add new planes for sections. Anyone from ptc can explain me the reason? Is there are any licensed where functional capabilities are reduced to this much extend?
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Then contact with your reseller (VAR) from whom you purchased the license for Creo Direct.
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Please send your issue to technical support by using PTC's "Case Logger": https://support.ptc.com/appserver/cs/case/case_logger.jsp
Hey Vladimir,
I am able to log cases related to creo parametric and not creo direct. May be support is restricted.
What we were trying are beyond the capabilities of CREO Direct. We need to purchase Co Create/ Creo element/drafting license. Thanks for reply.
Anyway, you can find PTC's software reseller in your region here: Find a Software Reseller - PTC
