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creo mechanica fails with license to run the engine is not available

homerosaldana
5-Regular Member

creo mechanica fails with license to run the engine is not available

Creo 4 mechanica, fails to run with an error "The license to run engine is not available" even though they have a license.mechanica_fail.jpg

7 REPLIES 7

Do you have these lines in your license file?

#MECSTRUCENG_STSIM        2     Pro/MECHANICA STRUCTURE ENGINE           Creo 4.0 Flt Lic perm
#MECSTRUCUI_STSIM         2     Pro/MECHANICA STRUCTURE UI               Creo 4.0 Flt Lic perm 
#MECTHERMENG_TH           1     Pro/MECHANICA THERMAL ENGINE             Creo 4.0 Flt Lic perm
#MECTHERMUI_TH            1     Pro/MECHANICA THERMAL UI                 Creo 4.0 Flt Lic perm

We just re-did our licensing for Creo 4 and a lot of things changed, in particular the Simulate entries. The latest license file I got from PTC had the following lines (omitting the "Contract" column)

 

#MECBASICENG_License     1    Creo Simulation Basic ENG (formerly Pro/  Creo 4.0 Flt Lic  29-oct-2018
#MECBASICUI_License      1    Creo Simulation Basic UI (formerly Pro/M  Creo 4.0 Flt Lic  29-oct-2018

 

This stuff is never fun.

homerosaldana
5-Regular Member
(To:BenLoosli)

Yes, the license file did have the mecbasic entries

Hello,

 

please cross-check entries with the contents of license file.


Martin Hanák
homerosaldana
5-Regular Member
(To:MartinHanak)

I did and it they were the same.

 

Strangest thing:  User who reported this said it was working fine the following day.  Not sure what changed; reboot, hung license maybe.

 

-hs

Hi,

 

next time please run ptcstatus.bat to see whether Simulate license is free. If it is in use without reason, then restart license manager to free it.


Martin Hanák

Hello,

 

check the contents of feature.dat file. See attached document.


Martin Hanák
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