So what's happening when I try to open creo parametric 2.0 School/education addition I get the loading window and than it goes away and creo doesn't load. no error code nothing.
OS: windows 7 pro 32bit
RAM: 3 gigs
Processor: AMD Turion(tm) 24 X2 Mobile technology TL-56 1.80 GHz
Solved! Go to Solution.
Ok disabling openGL did not seem to work, But I can disable the graphics card start creo enable it and then creo seems to be useing the card to render AND it renders fine. do you know if there is a way to make a short cut or a hot key to do all of that.
Your help is a preshated thanks, David.
You might need to contact customer service or your VAR to help you. This is not unusual for an initial load.
Is that a supported processor?
Has it run before on this machine?
Thanks for the quick response. Creo did run before and then just stop working. after that I upgraded from 2gigs of RAM to 3gigs no luck, so I upgraded to windows 7 and I still have the same problem. I will check the processor in just a sec.
If this was a license error, it should have some up with a notice that the license failed, so I suspect it is something else. Since it ran before, it should still run. I don't know if 32bit is a limitation. Most hard crashes in the past have been graphics driver issues.
It may still be a license issue as I know windows really has trouble maintaining the primary Mac ID as your physical NIC card. I've had the CPU_ID tool read the router more than once. Your registry has to be configured just right to make sure the physical NIC card is always the primary card. Again, if this was the issue, you should get a warning to that effect.
Customer service should be able to fix you right up with any luck.
Antonius thank you for your help. I figured out my problem (no thanks to tech support) Creo dose not support my graphics card (ATI Radeon Xpress 1100) so I have to disable it to run Creo. if you have any suggestions so that I can use my card with Creo that would be great. Thanks
I am happy you got it figured out. Sorry about the incompatibility. The only setting you can really control is OpenGL. Either changing the settings or disabling OpenGL may get you there. Its a longshot.
You really don't want to know what I paid to make sure my platform was "certified" for Creo.
Just out of curiosity; how do you "disable" your graphics card?
its more like disabling the drivers but it has the same effect. to disable them you go to (control panel/devise manager)
once in devise manager click display adaptor then right click your graphics card click disable. same process to enable it. what this dose is turn off the grapics card and use the onboard graphics or the CPU.
to disable OpenGL functionality for Creo, only, you can add the following option at the end of your config.pro file.
Thanks for the help martin, but one question. what program do I use to open the confg.pro file. can I just use notepad or do I need something else?