[error]: "Lincense request failed for feature" in PTC Creo 3 Student version

[pkristof]

Hi

Suddenly I got this error message upon starting PROE3

"Lincense request failed for feature

Requesting PROE_EDUC1....

7788@moe-pc: (-61) Cannot read license file data from license server system."

What should I do?

[Mahesh_Sharma · Accepted solution]

Hi,

It seems license manager on machine moe-pc is not running.

Try below steps on moe-pc:

1. Open System Services (Start > Type Services.msc > Enter)

2. In system services look for lmadmin_ptc or Flexlm server for PTC > Select service > Right Click on that service > Restart

[pkristof]

Big thanks. Good I waited for the answer and didn't do any reinstall. It worked .

Maybe i should have restarted the computer, that would have restarted this license manager too.. As it is a laptop it usually just sleeps. I did a log-out though, i thought its equivalent.

[Mahesh_Sharma]

Good to know that it is working.

I have seen in past that when laptop goes in sleep mode, license manager will not restart and that to because of a Windows functionality which disables the network card when machine in sleep mode.

In such conditions restarting license manager service OR rebooting the machine fixes this.

[charlicker]

I seem to be having the same error message, and didn't see either of the two things mentioned in the services tab, I was wondering if there is a new fix, or if the names changed. Thanks