install failure

[MW_10660358]

is there a "live chat" type support for creo? im trying to install a 30 day trial for work and i get as far as this load screen and it bombs out... not sure where to go from here?

[VladimirN]

Tip - "Creo Trial 8.0 Player stops paging at certain Percentage": https://community.ptc.com/t5/PTC-Education-Forum/Creo-Trial-8-0-Player-stops-paging-at-certain-Percentage/m-p/732282#M12113