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Community Tip - New to the community? Learn how to post a question and get help from PTC and industry experts! X

license transfer

sning
2-Guest

license transfer

I am using Creo Parametric Release 3.0 and DatecodeM190

license transfer
Old network card address:6C-62-6D-00-2E-37
transfer content:Creo parametric *1
New network card address:00-BE-43-BB-EA-2E

2 REPLIES 2
TomU
23-Emerald IV
(To:sning)

Unfortunately the public community cannot help you with this.  You will need to open a case with tech support.  Make sure you pick 'License Management' as the area you need help with.

 

https://support.ptc.com/apps/case_logger_viewer/cs/auth/ssl/log

 

TomU
23-Emerald IV
(To:sning)

If you have sufficient permissions, you may be able to move the license yourself from this page:

https://support.ptc.com/apps/licensePortal/auth/ssl/index

 

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