license transfer

[sning]

I am using Creo Parametric Release 3.0 and DatecodeM190

license transfer
Old network card address：6C-62-6D-00-2E-37
transfer content：Creo parametric *1
New network card address：00-BE-43-BB-EA-2E

[TomU]

Unfortunately the public community cannot help you with this.  You will need to open a case with tech support.  Make sure you pick 'License Management' as the area you need help with.

https://support.ptc.com/apps/case_logger_viewer/cs/auth/ssl/log

[TomU]

If you have sufficient permissions, you may be able to move the license yourself from this page:

https://support.ptc.com/apps/licensePortal/auth/ssl/index