Solved: lmadmin_ptc during standby

MK_QOJ · ‎Jul 28, 2021

Hello there,

do you know if it is possible to let the service "lmadmin_ptc" (which provides the license) run during standby of windows? Our license server for floating licenses will be temporarily on a small PC and i don't want the machine to be turned on 24/7.

Thank you in advance.

KenFarley · ‎Jul 28, 2021

You should do a search on Windows sleep modes. There are apparently quite a number of them. It's not a Creo specific thing that is troubling you, it's Windows-related. From anything I've found, when the computer goes into sleep mode it stops everything in terms of CPU activity. This will include lmadmin_ptc, the service that provides licenses. You're going to have to keep that computer going if you want it to act as if it's a server, it seems.

If it were me I'd just keep the computer going, but turn off the monitor.

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BenLoosli · ‎Jul 28, 2021

The service must be running while users are accessing licenses. There is a heartbeat check between the workstations and the server.

MK_QOJ · ‎Jul 28, 2021

Of course, my question was if the service is still running while Windows is on stand by mode, we have no time to test it.

KenFarley · ‎Jul 28, 2021

You should do a search on Windows sleep modes. There are apparently quite a number of them. It's not a Creo specific thing that is troubling you, it's Windows-related. From anything I've found, when the computer goes into sleep mode it stops everything in terms of CPU activity. This will include lmadmin_ptc, the service that provides licenses. You're going to have to keep that computer going if you want it to act as if it's a server, it seems.

If it were me I'd just keep the computer going, but turn off the monitor.