i have wildfire 5 running on windows 7 64 bit with everything running ok until printout, all printouts are in portrait, i change to landscape (which i never had to do in past) in printer properties/preferences problem still occurrs. 1 computer is shuttle xs58h7 2 printers samsung scx 4x16 series, pixmaip5000 can someone please help This thread is inactive and closed by the PTC Community Management Team. If you would like to provide a reply and re-open this thread, please notify the moderator and reference the thread. You may also use "Start a topic" button to ask a new question. Please be sure to include what version of the PTC product you are using so another community member knowledgeable about your version may be able to assist.
We had a similar issue when we went from WF3 to WF4 (we are not using WF5 yet). We logged a service call with PTC, and their best response was that our drawing formats were created in such a way (in the older versions of the software) that they did not translate into the newer release. New formats work fine now, but I was more than a little disappointed that this was the best answer available. Good luck.