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when i open Creo3.0 Dark Background appear...Plz Help

mmuhammadnazir
1-Newbie
1-Newbie
‎Sep 13, 2014 06:42 AM
‎Sep 13, 2014 06:42 AM

when i open Creo3.0 Dark Background appear...Plz Help

-------------------------------------------------

The trace creation timestamp is: Sat Sep 13 03:33:04 14

The executable build timestamp is: Wed Mar 05 07:05:27 14

The datecode is: 2014050

The pro machine type is: x86e_win64

The process ID is: 1156

The traceback type is : CRASH

-------------------------------------------------

Exception EXCEPTION_ACCESS_VIOLATION has occurred in the thread 1928.

Main Thread 1928

=====================

0x000007FB4B43F8B9 NULL (NULL:0) (ig4icd64:0x000007FB4B3F0000) ( 0x6bebce18, 0x7, 0x0, 0x0 )

0x000007F7E4F14FBE NULL (NULL:0) (xtop:0x000007F7DE830000) ( 0x6bebce18, 0x8, 0x6bebce18, 0x5358eaa2 )

0x000007F7E4F17696 NULL (NULL:0) (xtop:0x000007F7DE830000) ( 0x6be8c578, 0x5, 0x5, 0xe4ee4dd4 )

0x000007F7E4E9F0F3 NULL (NULL:0) (xtop:0x000007F7DE830000) ( 0x6be8c578, 0x0, 0x0, 0x0 )

0x000007F7E4E73C2F NULL (NULL:0) (xtop:0x000007F7DE830000) ( 0x0, 0x7, 0x0, 0x0 )

0x000007F7E49A5A86 NULL (NULL:0) (xtop:0x000007F7DE830000) ( 0x5f0518f8, 0x5, 0x18, 0x6f475ab8 )

0x000007F7E4997C62 NULL (NULL:0) (xtop:0x000007F7DE830000) ( 0x75cf4b98, 0x5f0d0988, 0x0, 0x75cf4b98 )

0x000007F7E499AF34 NULL (NULL:0) (xtop:0x000007F7DE830000) ( 0x0, 0x64b04fa8, 0xffffffff, 0x0 )

0x000007F7E499F8A7 NULL (NULL:0) (xtop:0x000007F7DE830000) ( 0xffffffff, 0x0, 0x0, 0x2b )

0x000007FB535B284B NULL (NULL:0) (coretools_sh:0x000007FB53570000) ( 0x3eb, 0x0, 0x1, 0x6c8a4990 )

0x000007F7E49A3764 NULL (NULL:0) (xtop:0x000007F7DE830000) ( 0x1, 0x3c9defc7, 0x1, 0x0 )

0x000007F7E186D7D0 NULL (NULL:0) (xtop:0x000007F7DE830000) ( 0xd, 0x107b37, 0x0, 0x0 )

0x000007FB3C9785E6 NULL (NULL:0) (libui_sh:0x000007FB3C7F0000) ( 0x80000001, 0x3c97db08, 0x0, 0x0 )

0x000007FB3C9787F7 NULL (NULL:0) (libui_sh:0x000007FB3C7F0000) ( 0x107b37, 0x11, 0x69930c18, 0x3c97db08 )

0x000007FB3C8EC9A2 NULL (NULL:0) (libui_sh:0x000007FB3C7F0000) ( 0x80000001, 0x0, 0x107bcc, 0x3c8ec992 )

0x000007FB3C984AA5 NULL (NULL:0) (libui_sh:0x000007FB3C7F0000) ( 0xffffffff, 0x107bc9, 0x1, 0x3c984aa5 )

0x000007FB3C9A51D2 NULL (NULL:0) (libui_sh:0x000007FB3C7F0000) ( 0x0, 0x0, 0x3c984a50, 0x0 )

0x000007FB3C9A51AB NULL (NULL:0) (libui_sh:0x000007FB3C7F0000) ( 0x4, 0x0, 0x3c984a50, 0x0 )

0x000007FB3C9A51AB NULL (NULL:0) (libui_sh:0x000007FB3C7F0000) ( 0x0, 0x0, 0x3c984a50, 0x0 )

0x000007FB3C9A51AB NULL (NULL:0) (libui_sh:0x000007FB3C7F0000) ( 0x0, 0x0, 0x3c984a50, 0x0 )

0x000007FB3C9A51AB NULL (NULL:0) (libui_sh:0x000007FB3C7F0000) ( 0x1, 0x0, 0x3c984a50, 0x0 )

0x000007FB3C9A51AB NULL (NULL:0) (libui_sh:0x000007FB3C7F0000) ( 0x0, 0x0, 0x3c984a50, 0x0 )

0x000007FB3C9A51AB NULL (NULL:0) (libui_sh:0x000007FB3C7F0000) ( 0x1, 0x0, 0x3c984a50, 0x0 )

0x000007FB3C9A51AB NULL (NULL:0) (libui_sh:0x000007FB3C7F0000) ( 0x1, 0x0, 0x3c984a50, 0x0 )

0x000007FB3C9A51AB NULL (NULL:0) (libui_sh:0x000007FB3C7F0000) ( 0x1, 0x0, 0x3c984a50, 0x0 )

0x000007FB3C9A51AB NULL (NULL:0) (libui_sh:0x000007FB3C7F0000) ( 0x1, 0x0, 0x3c984a50, 0x0 )

0x000007FB3C9A51AB NULL (NULL:0) (libui_sh:0x000007FB3C7F0000) ( 0x0, 0x0, 0x3c984a50, 0x0 )

0x000007FB3C9A51AB NULL (NULL:0) (libui_sh:0x000007FB3C7F0000) ( 0x5b6ae580, 0x0, 0x3c984a50, 0x0 )

0x000007FB3C9A5271 NULL (NULL:0) (libui_sh:0x000007FB3C7F0000) ( 0x3cfd4b88, 0x1, 0x5b6ae9c0, 0x5f2372b0 )

0x000007FB3C9A72ED NULL (NULL:0) (libui_sh:0x000007FB3C7F0000) ( 0x0, 0x4b2fcb53, 0x7, 0x0 )

0x000007FB3C7FC46C NULL (NULL:0) (libui_sh:0x000007FB3C7F0000) ( 0x0, 0x10, 0x3ca82200, 0x69933b40 )

0x000007FB535B284B NULL (NULL:0) (coretools_sh:0x000007FB53570000) ( 0x3cfd4b88, 0x0, 0x643d25e8, 0xe49a54bd )

0x000007FB3C8050BA NULL (NULL:0) (libui_sh:0x000007FB3C7F0000) ( 0x3cfd4b88, 0x5f3bc268, 0x69933b40, 0x4 )

0x000007FB3CC62EE5 NULL (NULL:0) (uitools_sh:0x000007FB3CC20000) ( 0x3e9, 0x5f3bc268, 0x2, 0x3cc427f4 )

0x000007FB535B284B NULL (NULL:0) (coretools_sh:0x000007FB53570000) ( 0x1, 0x5b6aead0, 0x0, 0x0 )

0x000007FB3CC2EC73 NULL (NULL:0) (uitools_sh:0x000007FB3CC20000) ( 0x5b6aead0, 0x0, 0x1, 0x0 )

0x000007F7E0DB17C5 NULL (NULL:0) (xtop:0x000007F7DE830000) ( 0x0, 0xe, 0x0, 0x643d25e8 )

0x000007F7E0DB0BFE NULL (NULL:0) (xtop:0x000007F7DE830000) ( 0x6992bcd8, 0x648ec440, 0x5b6aec90, 0x0 )

0x000007F7E1858D9E NULL (NULL:0) (xtop:0x000007F7DE830000) ( 0x5b6aec90, 0x3cacb460, 0x3cacb338, 0x0 )

0x000007FB3CA5A52E NULL (NULL:0) (libui_sh:0x000007FB3C7F0000) ( 0x1, 0x648ec440, 0x5b6aed60, 0x202ed0 )

0x000007FB3C978D0B NULL (NULL:0) (libui_sh:0x000007FB3C7F0000) ( 0x648ec440, 0x63746f98, 0x642e1280, 0x642e1280 )

0x000007F7E3FFD489 NULL (NULL:0) (xtop:0x000007F7DE830000) ( 0x5b6aeed0, 0x0, 0x0, 0x5b6af140 )

0x000007F7E3FF8839 NULL (NULL:0) (xtop:0x000007F7DE830000) ( 0x5b6af140, 0x5b6af290, 0x635cd148, 0xffffffff )

0x000007F7E49D08F2 NULL (NULL:0) (xtop:0x000007F7DE830000) ( 0x0, 0x0, 0x0, 0x0 )

0x000007F7E49D3EA4 NULL (NULL:0) (xtop:0x000007F7DE830000) ( 0x24, 0x5b6af290, 0x5b6af1e0, 0xffffffff )

0x000007F7E49D0F66 NULL (NULL:0) (xtop:0x000007F7DE830000) ( 0x0, 0x0, 0x24, 0x0 )

0x000007F7E49DBD27 NULL (NULL:0) (xtop:0x000007F7DE830000) ( 0x1, 0xffffffff, 0x5b6af530, 0xe962f860 )

0x000007F7E49D5B44 NULL (NULL:0) (xtop:0x000007F7DE830000) ( 0x7, 0x2, 0x0, 0x0 )

0x000007FB535B284B NULL (NULL:0) (coretools_sh:0x000007FB53570000) ( 0xe8fa73f8, 0x0, 0x3, 0xe1c5ca0a )

0x000007F7E49DBAD8 NULL (NULL:0) (xtop:0x000007F7DE830000) ( 0x0, 0x0, 0xed423340, 0x0 )

0x000007F7E1885419 NULL (NULL:0) (xtop:0x000007F7DE830000) ( 0xed423340, 0x5b7e9120, 0x0, 0x0 )

0x000007F7DFAD9A0A NULL (NULL:0) (xtop:0x000007F7DE830000) ( 0xed423340, 0x2, 0x3, 0x3 )

0x000007F7E5F6FF8F NULL (NULL:0) (xtop:0x000007F7DE830000) ( 0x1, 0x5b6af640, 0x5b7ec540, 0x5b8b8a01 )

0x000007F7E5F6FED8 NULL (NULL:0) (xtop:0x000007F7DE830000) ( 0x5b7d4106, 0xa, 0xa, 0x0 )

0x000007F7DF7760A0 NULL (NULL:0) (xtop:0x000007F7DE830000) ( 0x0, 0x0, 0x0, 0x0 )

0x000007FB639C167E NULL (NULL:0) (KERNEL32:0x000007FB639C0000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 180

=====================

0x000007FB663B2BEA NULL (NULL:0) (ntdll:0x000007FB663B0000) ( 0x4c, 0x529fcfc8, 0x0, 0x569f54b1 )

0x000007FB636D10EA NULL (NULL:0) (KERNELBASE:0x000007FB636D0000) ( 0x5ba8ee70, 0x1, 0x0, 0x298 )

0x000007FB52A1D0E4 NULL (NULL:0) (asyncoremt:0x000007FB529F0000) ( 0x56a2d1d0, 0x2, 0x0, 0x569ebef2 )

0x000007FB52A17A3D NULL (NULL:0) (asyncoremt:0x000007FB529F0000) ( 0x5ba8ee70, 0x5ba8fdc0, 0x5d60bad8, 0x0 )

0x000007FB52A177CC NULL (NULL:0) (asyncoremt:0x000007FB529F0000) ( 0x0, 0x5ba80860, 0x0, 0x5ba8fdc0 )

0x000007FB52A17B7D NULL (NULL:0) (asyncoremt:0x000007FB529F0000) ( 0x0, 0x5d731ac0, 0x0, 0x0 )

0x000007FB53763FEF NULL (NULL:0) (MSVCR110:0x000007FB53740000) ( 0x0, 0x0, 0x0, 0x0 )

0x000007FB53764196 NULL (NULL:0) (MSVCR110:0x000007FB53740000) ( 0x0, 0x0, 0x0, 0x0 )

0x000007FB639C167E NULL (NULL:0) (KERNEL32:0x000007FB639C0000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 1796

=====================

0x000007FB663B315B NULL (NULL:0) (ntdll:0x000007FB663B0000) ( 0x6c6b87a0, 0x5ba877a0, 0x5b8d0cc0, 0x60 )

0x000007FB636D12C6 NULL (NULL:0) (KERNELBASE:0x000007FB636D0000) ( 0x5d731f48, 0xde5e9000, 0x0, 0x5e80f7f0 )

0x000007FB529F990B NULL (NULL:0) (asyncoremt:0x000007FB529F0000) ( 0x5d731f48, 0x5e80f7f0, 0x10, 0x0 )

0x000007FB529F9830 NULL (NULL:0) (asyncoremt:0x000007FB529F0000) ( 0x5d731f48, 0x19842077, 0x1, 0x2b0 )

0x000007FB529F989F NULL (NULL:0) (asyncoremt:0x000007FB529F0000) ( 0xe2f2e5d5, 0x0, 0x1, 0x1 )

0x000007FB529F5D44 NULL (NULL:0) (asyncoremt:0x000007FB529F0000) ( 0x1, 0x5ba8f0a0, 0x5e80fa20, 0x0 )

0x000007FB52A1D09B NULL (NULL:0) (asyncoremt:0x000007FB529F0000) ( 0x56a2d1d0, 0x4, 0x0, 0x569ebef2 )

0x000007FB52A17A3D NULL (NULL:0) (asyncoremt:0x000007FB529F0000) ( 0x5ba8ef40, 0x5ba94860, 0x5d60bad8, 0x0 )

0x000007FB52A177CC NULL (NULL:0) (asyncoremt:0x000007FB529F0000) ( 0x0, 0x5ba80860, 0x0, 0x5ba94860 )

0x000007FB52A17B7D NULL (NULL:0) (asyncoremt:0x000007FB529F0000) ( 0x0, 0x5d732380, 0x0, 0x0 )

0x000007FB53763FEF NULL (NULL:0) (MSVCR110:0x000007FB53740000) ( 0x53801db0, 0x0, 0x0, 0x0 )

0x000007FB53764196 NULL (NULL:0) (MSVCR110:0x000007FB53740000) ( 0x0, 0x0, 0x0, 0x0 )

0x000007FB639C167E NULL (NULL:0) (KERNEL32:0x000007FB639C0000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 2424

=====================

0x000007FB663B315B NULL (NULL:0) (ntdll:0x000007FB663B0000) ( 0x0, 0x0, 0x184, 0x5b7d0000 )

0x000007FB636D12C6 NULL (NULL:0) (KERNELBASE:0x000007FB636D0000) ( 0x5d718b68, 0xde5e9000, 0x0, 0x5efbf6b0 )

0x000007FB529F990B NULL (NULL:0) (asyncoremt:0x000007FB529F0000) ( 0x5d718b68, 0x5efbf6b0, 0x10, 0x529f7684 )

0x000007FB529F9830 NULL (NULL:0) (asyncoremt:0x000007FB529F0000) ( 0x5d718b68, 0x19fc5e56, 0x1, 0x1 )

0x000007FB529F989F NULL (NULL:0) (asyncoremt:0x000007FB529F0000) ( 0xe30b8084, 0x1, 0x1, 0x1 )

0x000007FB529F5D44 NULL (NULL:0) (asyncoremt:0x000007FB529F0000) ( 0x1, 0x5ba8fd00, 0x2, 0x1a0411b0 )

0x000007FB52A1D10B NULL (NULL:0) (asyncoremt:0x000007FB529F0000) ( 0x569e0000, 0x0, 0x5efbf910, 0x56a2d1d0 )

0x000007FB52A18307 NULL (NULL:0) (asyncoremt:0x000007FB529F0000) ( 0x5d60ba00, 0x5ba8fd50, 0x5ba90240, 0x5ba8fbe0 )

0x000007FB52A17A3D NULL (NULL:0) (asyncoremt:0x000007FB529F0000) ( 0x5ba8fbe0, 0x5ba90240, 0x5d60bad8, 0x0 )

0x000007FB52A177CC NULL (NULL:0) (asyncoremt:0x000007FB529F0000) ( 0x0, 0x5ba80860, 0x0, 0x5ba90240 )

0x000007FB52A17B7D NULL (NULL:0) (asyncoremt:0x000007FB529F0000) ( 0x0, 0x5d718fa0, 0x0, 0x0 )

0x000007FB53763FEF NULL (NULL:0) (MSVCR110:0x000007FB53740000) ( 0x53801db0, 0x0, 0x0, 0x0 )

0x000007FB53764196 NULL (NULL:0) (MSVCR110:0x000007FB53740000) ( 0x0, 0x0, 0x0, 0x0 )

0x000007FB639C167E NULL (NULL:0) (KERNEL32:0x000007FB639C0000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 1176

=====================

0x000007FB663B2BEA NULL (NULL:0) (ntdll:0x000007FB663B0000) ( 0x0, 0xffc0, 0x5b7ed4d0, 0x828 )

0x000007FB636D10EA NULL (NULL:0) (KERNELBASE:0x000007FB636D0000) ( 0x5f0be368, 0x5f0be368, 0x0, 0x828 )

0x000007FB4B2FB3C4 NULL (NULL:0) (baselibmt:0x000007FB4B220000) ( 0x0, 0x5f057cf0, 0x0, 0x370 )

0x000007F7E2447F1E NULL (NULL:0) (xtop:0x000007F7DE830000) ( 0x0, 0x5d8aea00, 0x0, 0x5d8aea00 )

0x000007FB4B2FA842 NULL (NULL:0) (baselibmt:0x000007FB4B220000) ( 0x5d719200, 0x0, 0x5d73ed10, 0x7fffffff )

0x000007FB53763FEF NULL (NULL:0) (MSVCR110:0x000007FB53740000) ( 0x53801db0, 0x0, 0x0, 0x0 )

0x000007FB53764196 NULL (NULL:0) (MSVCR110:0x000007FB53740000) ( 0x0, 0x0, 0x0, 0x0 )

0x000007FB639C167E NULL (NULL:0) (KERNEL32:0x000007FB639C0000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 216

=====================

0x000007FB663B466B NULL (NULL:0) (ntdll:0x000007FB663B0000) ( 0x0, 0x0, 0x5d7823a0, 0x0 )

0x000007FB663B8463 NULL (NULL:0) (ntdll:0x000007FB663B0000) ( 0x0, 0x0, 0x0, 0x0 )

0x000007FB639C167E NULL (NULL:0) (KERNEL32:0x000007FB639C0000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 2948

=====================

0x000007FB663B466B NULL (NULL:0) (ntdll:0x000007FB663B0000) ( 0x5f09e1a8, 0x5f09e1a8, 0x5f09e080, 0x5f0a2990 )

0x000007FB663B8463 NULL (NULL:0) (ntdll:0x000007FB663B0000) ( 0x0, 0x0, 0x0, 0x0 )

0x000007FB639C167E NULL (NULL:0) (KERNEL32:0x000007FB639C0000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 240

=====================

0x000007FB663B466B NULL (NULL:0) (ntdll:0x000007FB663B0000) ( 0x10001, 0x1, 0x5f0a70f0, 0x0 )

0x000007FB663B8463 NULL (NULL:0) (ntdll:0x000007FB663B0000) ( 0x0, 0x0, 0x0, 0x0 )

0x000007FB639C167E NULL (NULL:0) (KERNEL32:0x000007FB639C0000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 3460

=====================

0x000007FB663B466B NULL (NULL:0) (ntdll:0x000007FB663B0000) ( 0x10002, 0x0, 0x5f09ba80, 0x0 )

0x000007FB663B8463 NULL (NULL:0) (ntdll:0x000007FB663B0000) ( 0x0, 0x0, 0x0, 0x0 )

0x000007FB639C167E NULL (NULL:0) (KERNEL32:0x000007FB639C0000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 3176

=====================

0x000007FB663B2BEA NULL (NULL:0) (ntdll:0x000007FB663B0000) ( 0x0, 0x1, 0x1, 0x52a175e9 )

0x000007FB636D10EA NULL (NULL:0) (KERNELBASE:0x000007FB636D0000) ( 0x5d60bad8, 0x1, 0x0, 0x6fc )

0x000007FB4B24C555 NULL (NULL:0) (baselibmt:0x000007FB4B220000) ( 0x5baaca10, 0x5d60bad8, 0x5d60bad8, 0x5ba957c0 )

0x000007FB52A178A3 NULL (NULL:0) (asyncoremt:0x000007FB529F0000) ( 0x0, 0x5ba80860, 0x0, 0x5ba95830 )

0x000007FB52A17B7D NULL (NULL:0) (asyncoremt:0x000007FB529F0000) ( 0x0, 0x5f0b92e0, 0x0, 0x0 )

0x000007FB53763FEF NULL (NULL:0) (MSVCR110:0x000007FB53740000) ( 0x53801db0, 0x0, 0x0, 0x0 )

0x000007FB53764196 NULL (NULL:0) (MSVCR110:0x000007FB53740000) ( 0x0, 0x0, 0x0, 0x0 )

0x000007FB639C167E NULL (NULL:0) (KERNEL32:0x000007FB639C0000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 3112

=====================

0x000007FB663B315B NULL (NULL:0) (ntdll:0x000007FB663B0000) ( 0x27f, 0x0, 0x0, 0x1f80 )

0x000007FB636D12C6 NULL (NULL:0) (KERNELBASE:0x000007FB636D0000) ( 0x0, 0xde5e9000, 0x0, 0x0 )

0x000007FB639C1292 NULL (NULL:0) (KERNEL32:0x000007FB639C0000) ( 0x0, 0x0, 0x0, 0x0 )

0x000007F7E4954A16 NULL (NULL:0) (xtop:0x000007F7DE830000) ( 0x0, 0x0, 0x0, 0x0 )

0x000007FB639C167E NULL (NULL:0) (KERNEL32:0x000007FB639C0000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 552

=====================

0x000007FB663B466B NULL (NULL:0) (ntdll:0x000007FB663B0000) ( 0x10001, 0x0, 0x5f09ba80, 0x63d10f80 )

0x000007FB663B8463 NULL (NULL:0) (ntdll:0x000007FB663B0000) ( 0x0, 0x0, 0x0, 0x0 )

0x000007FB639C167E NULL (NULL:0) (KERNEL32:0x000007FB639C0000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 1816

=====================

0x000007FB663B466B NULL (NULL:0) (ntdll:0x000007FB663B0000) ( 0x0, 0x0, 0x5f09ba80, 0x0 )

0x000007FB663B8463 NULL (NULL:0) (ntdll:0x000007FB663B0000) ( 0x0, 0x0, 0x0, 0x0 )

0x000007FB639C167E NULL (NULL:0) (KERNEL32:0x000007FB639C0000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 44

=====================

0x000007FB663B2BEA NULL (NULL:0) (ntdll:0x000007FB663B0000) ( 0x5ba809e8, 0x0, 0x5d819800, 0x569eccb9 )

0x000007FB636D10EA NULL (NULL:0) (KERNELBASE:0x000007FB636D0000) ( 0x5f08d5b8, 0x5f058248, 0x0, 0x848 )

0x000007FB4B24C529 NULL (NULL:0) (baselibmt:0x000007FB4B220000) ( 0x0, 0x5f0b4e01, 0x5ba809e8, 0x40 )

0x000007FB4B2FAA76 NULL (NULL:0) (baselibmt:0x000007FB4B220000) ( 0x6391f200, 0x0, 0x5f08d5a0, 0x7fffffff )

0x000007FB53763FEF NULL (NULL:0) (MSVCR110:0x000007FB53740000) ( 0x53801db0, 0x0, 0x0, 0x0 )

0x000007FB53764196 NULL (NULL:0) (MSVCR110:0x000007FB53740000) ( 0x0, 0x0, 0x0, 0x0 )

0x000007FB639C167E NULL (NULL:0) (KERNEL32:0x000007FB639C0000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 1056

=====================

0x000007FB663B2C3A NULL (NULL:0) (ntdll:0x000007FB663B0000) ( 0x0, 0x62a8d2d8, 0x0, 0x62a80000 )

0x000007FB62A85A19 NULL (NULL:0) (mswsock:0x000007FB62A80000) ( 0x62a87ee0, 0x6c67c840, 0x0, 0x0 )

0x000007FB639C167E NULL (NULL:0) (KERNEL32:0x000007FB639C0000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 2784

=====================

0x000007FB663B2BEA NULL (NULL:0) (ntdll:0x000007FB663B0000) ( 0x0, 0x1, 0x1, 0x52a175e9 )

0x000007FB636D10EA NULL (NULL:0) (KERNELBASE:0x000007FB636D0000) ( 0x5d60bad8, 0x1, 0x0, 0x864 )

0x000007FB4B24C555 NULL (NULL:0) (baselibmt:0x000007FB4B220000) ( 0x5baaca70, 0x5d60bad8, 0x5d60bad8, 0x0 )

0x000007FB52A178A3 NULL (NULL:0) (asyncoremt:0x000007FB529F0000) ( 0x0, 0x5ba80860, 0x0, 0x5baabb30 )

0x000007FB52A17B7D NULL (NULL:0) (asyncoremt:0x000007FB529F0000) ( 0x0, 0x5f0b20d0, 0x0, 0x0 )

0x000007FB53763FEF NULL (NULL:0) (MSVCR110:0x000007FB53740000) ( 0x53801db0, 0x0, 0x0, 0x0 )

0x000007FB53764196 NULL (NULL:0) (MSVCR110:0x000007FB53740000) ( 0x0, 0x0, 0x0, 0x0 )

0x000007FB639C167E NULL (NULL:0) (KERNEL32:0x000007FB639C0000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 2260

=====================

0x000007FB663B2BEA NULL (NULL:0) (ntdll:0x000007FB663B0000) ( 0x0, 0x1, 0x1, 0x52a175e9 )

0x000007FB636D10EA NULL (NULL:0) (KERNELBASE:0x000007FB636D0000) ( 0x5d60bad8, 0x1, 0x0, 0x8f8 )

0x000007FB4B24C555 NULL (NULL:0) (baselibmt:0x000007FB4B220000) ( 0x5baac4d0, 0x5d60bad8, 0x5d60bad8, 0x0 )

0x000007FB52A178A3 NULL (NULL:0) (asyncoremt:0x000007FB529F0000) ( 0x0, 0x5ba80860, 0x0, 0x5baaf950 )

0x000007FB52A17B7D NULL (NULL:0) (asyncoremt:0x000007FB529F0000) ( 0x0, 0x5f0b20d0, 0x0, 0x0 )

0x000007FB53763FEF NULL (NULL:0) (MSVCR110:0x000007FB53740000) ( 0x53801db0, 0x0, 0x0, 0x0 )

0x000007FB53764196 NULL (NULL:0) (MSVCR110:0x000007FB53740000) ( 0x0, 0x0, 0x0, 0x0 )

0x000007FB639C167E NULL (NULL:0) (KERNEL32:0x000007FB639C0000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 520

=====================

0x000007FB663B2BEA NULL (NULL:0) (ntdll:0x000007FB663B0000) ( 0x0, 0x1, 0x1, 0x52a175e9 )

0x000007FB636D10EA NULL (NULL:0) (KERNELBASE:0x000007FB636D0000) ( 0x5d60bad8, 0x1, 0x0, 0x900 )

0x000007FB4B24C555 NULL (NULL:0) (baselibmt:0x000007FB4B220000) ( 0x5baac5f0, 0x5d60bad8, 0x5d60bad8, 0x0 )

0x000007FB52A178A3 NULL (NULL:0) (asyncoremt:0x000007FB529F0000) ( 0x0, 0x5ba80860, 0x0, 0x5baaf760 )

0x000007FB52A17B7D NULL (NULL:0) (asyncoremt:0x000007FB529F0000) ( 0x0, 0x6fc54d30, 0x0, 0x0 )

0x000007FB53763FEF NULL (NULL:0) (MSVCR110:0x000007FB53740000) ( 0x53801db0, 0x0, 0x0, 0x0 )

0x000007FB53764196 NULL (NULL:0) (MSVCR110:0x000007FB53740000) ( 0x0, 0x0, 0x0, 0x0 )

0x000007FB639C167E NULL (NULL:0) (KERNEL32:0x000007FB639C0000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 3636

=====================

0x000007FB663B2BEA NULL (NULL:0) (ntdll:0x000007FB663B0000) ( 0x0, 0x1, 0x1, 0x52a175e9 )

0x000007FB636D10EA NULL (NULL:0) (KERNELBASE:0x000007FB636D0000) ( 0x5d60bad8, 0x1, 0x0, 0x90c )

0x000007FB4B24C555 NULL (NULL:0) (baselibmt:0x000007FB4B220000) ( 0x5baac590, 0x5d60bad8, 0x5d60bad8, 0x0 )

0x000007FB52A178A3 NULL (NULL:0) (asyncoremt:0x000007FB529F0000) ( 0x0, 0x5ba80860, 0x0, 0x5baafb40 )

0x000007FB52A17B7D NULL (NULL:0) (asyncoremt:0x000007FB529F0000) ( 0x0, 0x6fc548a0, 0x0, 0x0 )

0x000007FB53763FEF NULL (NULL:0) (MSVCR110:0x000007FB53740000) ( 0x53801db0, 0x0, 0x0, 0x0 )

0x000007FB53764196 NULL (NULL:0) (MSVCR110:0x000007FB53740000) ( 0x0, 0x0, 0x0, 0x0 )

0x000007FB639C167E NULL (NULL:0) (KERNEL32:0x000007FB639C0000) ( 0x0, 0x0, 0x0, 0x0 )


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3 REPLIES 3
TomD.inPDX
17-Peridot
17-Peridot
(To:mmuhammadnazir)
‎Sep 13, 2014 03:02 PM
‎Sep 13, 2014 03:02 PM

Possibly incompatible hardware.

Our 1st goto test is to change the default graphics from open_gl to win32_gdi.

Create a spare desktop shortcut to Creo.

Modify the properties to start in a test folder.

In the test folder, create a file called "config.pro" all lower case and NO hidden .txt extension.

Add "graphics win32_gdi" as the only line (without the quote marks).

Now start Creo with the modified desktop shortcut.

It should open and by default, the test folder is the "working folder".

Options will show graphics is set to win32_gdi.

If this works, it is a graphics driver or hardware issue. If not, further troubleshooting is required.

The second goto issue is license related but normally, it provides a license problem notice before exiting.

Please open a support case so you might get help more quickly.

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Mahesh_Sharma
22-Sapphire I
22-Sapphire I
(To:mmuhammadnazir)
‎Sep 16, 2014 09:07 PM
‎Sep 16, 2014 09:07 PM

As per the information from traceback, issue is due to graphics. It can resolve by referring the steps suggested by Antonius.

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Robert2
1-Newbie
1-Newbie
(To:Mahesh_Sharma)
‎Sep 24, 2014 02:40 AM
‎Sep 24, 2014 02:40 AM

if a part is present and you are able to highlight edges by moving the mouse around, just do a repaint.

check on the PTC site that you have compatible drivers for gfx card.

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