window 7 license borrow

[DarylWolf]

just got new machine with windows 7 64 bit. cant borrow license. what can i do to fix this. i borrow quite often for my job.

thanks

Daryl

[BrianParrish]

For whatever reason when we execute the "proe_borrow.bat" we have to run it as administrator. If we don't we get an error that the "proe.exe" can not be found. When we select the "proe_borrow.bat" RMB and select "run as administrator". This will allow us to execute the license borrowing without issue. Hope that this helps.

[DarylWolf]

Brian, this works to borrow the license but then when I open pro it tells me deleted borrowed license and it wont open. Am I missing something else to the trick. After I borrow the license I exit pro , shut my machine down, then when i get home and want to open it i turn it back on and start proe. Is there something I do different than you and your pattern.

Thanks again.

[BrianParrish]

Daryl,

Here is the process that I follow. I execute the license borrow and when Pro comes up I grab any floating modules that I want to borrow (usually a manufacturing license). I then close Pro and turn the system off. I haven't ran into any issues with the license not being borrowed, so I really don't have any insight into what could be causing your issue.

[BrianParrish]

Just tried the process and it worked. The one thing that I forgot to mention was I found that I can't use the short cut that I have on my desktop, I need to go to the loadpoint, bin, proe.exe and start the application from there. Hope that it helps.

[DarylWolf]

Brian, I found out through the ptc.com help (which normally hides any pertinent information) that there was an update for the license borrow issue. I was using M010 and I upgraded to M060 and it works perfectly. Just thought I would let you know. Thanks for the help.

Daryl