How to connect IMS 13.2 and EnterpriseArchitect via MKS SCC Connector?

[AlexG]

Use Case: In my company we moved all our date from a really outdated IMS 11.2 to 13.2. In the past people used Enterprise Architect 13.0 for their architecture and connected to IMS via the MKS SCC Connector. Now we want to continue with that integration, but we fail to activate the MKS SCC Connector.

Description:

I have found a CS article that explains what to do in case the the connector is not registered: https://www.ptc.com/de/support/article/cs93130

We were seemingly able to activate the connector running the IMS 13.2 client in admin mode. That resolved the error of the IMS client telling us that it cannot enter registry keys. But EA still did not react. So we followed the further instruction to manually adapt the registry keys. One thing we stumbled over was, that the CS article tells us about two dlls:

• mkssiscc64.dll
• mkssiscc.dll (I assume the 32bit version)

But the IMS 13.2 only comes with

• mkssiscc64.dll
• mkssiscc_compat.dll

We tried to put that compat.dll in the place of the 32bit regKey simply assuming by the name that this could work. But after all of that we still get an error from EA, that it cannot run the connector.

My next assumption was, that this really old EA version from 2004 is simply not anymore compatible to the much more recent RV&S 13.2. But I failed to find any information on the internet, here at PTC or via my "all knowing AI".

Does somebody have an idea if:

• it is even possible to connect EA 13.0 with RV&S 13.2 and if so, what I am possibly missing?
• which more recent EA version is definitely compatible with RV&S 13.2?

I am thankful for any input that gets me forward. 🙂

Thank you!

[Catalina]

Hi @AG_11924203 

Thank you for your question. 

Your post appears well documented but has not yet received any response. I am replying to raise awareness. Hopefully, another community member will be able to help.

Also, feel free to add any additional information you think might be relevant. It sometimes helps to have screenshots to better understand what you are trying to do.

Best regards,

[AlexG]

Hi Catalina.

Thank you for trying to help here. It may not directly fit here: Do you think it would help to open a support request. Actually my company still got gold and platinum service. But somehow I got stuck in the process to create a request. When asking our internal account holders if they can "upgrade" me somehow they had no clue as there are not many people left on our side working with IMS.

Is there a way we can place this as a support request as well? Maybe some PTC developers directly know my EA and RV&S versions are not compatible anymore and it is all invain. 😄

Thanks

Alex

[Catalina]

Hi Alex,

Since your company still has support, yes, you can open a PTC support case here: https://www.ptc.com/en/support/ and your case will be handled by PTC support engineers.

Hope this helps! 🙂

Best regards,

[AlexG]

Hi Catalina.

Thanks for your feedback. I tried to open a support case. Unfortunately my account only shows me the option to open a case for Mathcad. I was not able to find out how I can create a case for RV&S 13.2.

Can you help me with this?

Thank you!