Windchill RV&S 13.1.0.1 Error: MKS6411972: Item "491775" does not exist

[AP_11714902]

Hi all,

We want to delete unused Requirement/Test documents from Windchill RV&S, for that we found that we can use im deletesegment command and this should run through APIs, below is the code snippet

IntegrationPoint ip = factory.createLocalIntegrationPoint(4, 16);
Session s = ip.createSession(USER, PASS);

Command cmd2 = new Command("im", "deletesegment");
cmd2.addOption(new Option("reportOnly"));
cmd2.addSelection("491775");

CmdRunner cr2 = s.createCmdRunner();

Once we run this, we are getting error - MKS6411972: Item "491775" does not exist.

Is there something missing, is this a correct way to use this command, any inputs will be helpful.

We have done the prerequisite given in help document, so permission is there.

Thank you!

[VladimirN]

Articles:

• "An error occurs when Checking In a document of Windchill RV&S / Integrity Lifecycle Manager: MKS6411972: Item "28914-0.2" does not exist": https://www.ptc.com/en/support/article/CS345030 
• "The new Defect item cannot be created due to the error message "mks.ci.exception.IssueNotFoundException: MKS6411972: Item "1" does not exist." in Windchill RV&S / Integrity Lifecycle Manager": https://www.ptc.com/en/support/article/CS332656 

[AP_11714902]

Thank you for reply. 

I had gone through these articles but that didn't help me to solve the problem for im deletesegment command.