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Application log or script log not showing detailed errors

Re: Application log or script log not showing detailed errors

Yeah..thank you..Also..could you tell the default settings of all the logs?

Re: Application log or script log not showing detailed errors

Screenshot (13).pngThis is when i get the error upon running the serviceScreenshot (14).pngThis is when i go for checking script log for the error

The issue that i'm facing is in spotting the error in my script which i couldn't get from script log. Kindly help us in resolving the issue.

Re: Application log or script log not showing detailed errors

Hi Muzzammil

Sorry to reply late. Do you mind opening a case from below link so a local ThingWorx technical support enginner will contact you and supply in-time reply?

https://www.ptc.com/en/support/article?n=CS67798

 

If yes, please also attach your screen shot and ALL ThingWorx log files into the case.

ThingWorx log files are ususally placed under “C:\ThingworxStorage\logs” or ”\ThingworxStorage\logs”.

 

Thanks!