Axeda compatibility package - RAC auto launch

[Amrutha_twx_ge]

Hello,

I am trying to Auto launch google chrome from thingworx RA client. I have set command in RemoteAccessSubsystem using CreateAutoLaunchConfig service. But when the RAC launches it fails to launch the browser. The launch status comes as unknown {?} Any one has attempted it or knows the steps to achieve this?

[VladimirN · Accepted solution]

From "Help Center":

• https://support.ptc.com/help/thingworx/remote_access/en/index.html#page/thingworx_remote_access/Help/RemoteAccessClientAutoLaunch.html 
• https://support.ptc.com/help/thingworx/remote_access/en/index.html#page/thingworx_remote_access/Help/RemoteAccessClient.html 

[Amrutha_twx_ge]

Hey VladimirN, thank you for the response. I have already tried this and was successfully able to launch putty using the suggested launch commands. I wanted to launch google chrome or any browser from the RAC. The launch command I used was "<folder location>\Firefox.lnk" <$HOST>:<$PORT> and "<folder location>\chrome.exe" <$HOST>:<$PORT>. But was unsuccessful. 

Looks like issue is with the folder location permissions. When i access the browser application from its main folder in program files it works.

[wcui]

@Amrutha_twx_ge 

I tested on Win11 client and lunched Chrome with command "chrome xxx.com".