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Collection breaks after switching between different values rapidly:

Frowne
10-Marble

Collection breaks after switching between different values rapidly:

Good day! I have a bit of a problem with a specific setup - I have a list of changelog versions (just strings, 0.1.0, 0.1.1...) and from that selection, I load in the corresponding infotable of release notes. This works perfectly fine as long as you use it normally, but if you rapidly switch between list items, you get the following error in the developer console (note: no error on Thingworx' side):

 

Screenshot 2024-08-06 165711.png

 

From that point on, you can still swap between the list items, but no more services are executed and the displayed collection does no longer change.

 

Any help with this would be greatly appreciated!

ACCEPTED SOLUTION

Accepted Solutions
Frowne
10-Marble
(To:slangley)

Been since resolved, I stopped using images to load in and instead made a new mashup that loaded in the changes from a csv instead. 

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5 REPLIES 5
Rocko
18-Opal
(To:Frowne)

You haven't specified which TWX version you are running, nor which widget you are using.

 

From the log though it appears you are using TWX 9.5.2 and the BMCollectionView from https://github.com/BogdanMihaiciuc/BMCollectionView

This widget is not supported by PTC and I would advise to log an issue on the github.

Frowne
10-Marble
(To:Rocko)

Thank you for the information! I did raise an issue in the Github, but I'm not sure that's actually something we did?

 

Checking our installed extensions:

MS_10929021_0-1723027874271.png

 

I don't see the BMCollectionView on there and we're using the "normal" Collection widget in the actual Mashup from what I can tell.

Rocko
18-Opal
(To:Frowne)

In that case, try to create a new mashup just using the OOTB collection widget and reproduce the problem. If you can reproduce, log a case with support.

slangley
23-Emerald II
(To:Frowne)

Hi @Frowne.

 

Were you able to find a solution to your issue?  If not, have you been able to recreate it?  I'm happy to open a case on your behalf with your approval so we can take a deeper dive into the issue.

 

Regards.

 

--Sharon

Frowne
10-Marble
(To:slangley)

Been since resolved, I stopped using images to load in and instead made a new mashup that loaded in the changes from a csv instead. 

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