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Connecting to a Printer from Print Server

BS_9645881
3-Newcomer
3-Newcomer
‎May 05, 2022 11:28 AM
‎May 05, 2022 11:28 AM

Connecting to a Printer from Print Server

Hoping someone is able to answer this question.

We are trying to connect to a printer through a print server in ThingWorx to print a label.

We were wanting to know if anyone knew what the address format would be for this connection?

 
We've tried \\PrintServer\PrinterName and were not able to reach the printer yet.
Any insight would be appreciated.
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slangley
23-Emerald II
23-Emerald II
(To:BS_9645881)
‎May 05, 2022 02:40 PM
‎May 05, 2022 02:40 PM

Hi @BS_9645881 

 

Have you validated connectivity to the printer outside of ThingWorx using the unc path:  \\PrintServer\PrinterName.  Be sure to test it from the server running ThingWorx.

 

What error are you getting?  

 

Regards.

 

--Sharon

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