Does SQUEAL affect the way you reach the API for Thingworx?

[fsiviero]

Hello

I've an issue that I don't know how to address. I developed an app that shows a list of the ThingTemplates you have in your composer. I use this via the API so it would be something like: "http://<your_url>/Thingworx/ThingTemplates and then just extract from the rows

Recently i got access to a composer url that redirects me to SQUEAL when I log in with the credentials that I was given. If in my app I try to query the API for ThingTemplates it always comes up empty, no rows, but if I search within SQUEAL i can see some Templates are indeed searchable there.

My question is, how can I access ThingTemplates, and the Things themselves, instead of the search engine? Was I given the wrong URL or is it user related? Or even something else?

I would appreciate someone that could help me.

Thank you,

Francisco.

[ttielebein]

There may be an issue with visibility here. Are you sure you have the right permissions to see these things in ThingWorx?

[posipova · Accepted solution]

Squeal is a symptom here rather than a cause. If the new users do not have the permissions set up correctly, instead of the composer, they will see SQUEAL.  Here is an article https://www.ptc.com/en/support/article?n=CS211013