Empty response from SOAP Request

[egolindano]

Hi. I'm using a webservice of my own where i do some operations, I've tested it with SoapUI and everything works fine. Also, I've created a service in Thingworx which make a request to the webservice I said before, the service executes  properly, but the XML of the response comes empty.

This is the structure of the XML:

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:arb="http://arbortext.ipe.ext/">

    <soapenv:Header />

    <soapenv:Body>

        <arb:crearLink>

            <partPadre>OR:wt.part.WTPart:206282</partPadre>

            <partHijo>VR:wt.part.WTPart:198464</partHijo>

            <cantidad>2</cantidad>

            <username>???</username>

            <password>???</password>

        </arb:crearLink>

    </soapenv:Body>

</soapenv:Envelope>

I printed the XML and this is what i get ----> <S:Envelope xmlns:S="http://schemas.xmlsoap.org/soap/envelope/" headers="">Does anyone know what could be the reason of this?

I attach an image of the response using SoapUI

Thank You for your time.

[posipova]

Seems like it might be related to the defect that has been previously filed and is currently backlogged, TW-9047. Since it's backlogged, it means the fix is 6 or more months out.

[egolindano]

Hi, Polina. Can You tell me where can i find more information about it? It's extrange, since i have another service which calls to another SOAP WS and  It returns a non-empty XML structure.

[posipova]

Hi Eddison, the problem in the jira seems to be with the xml content. It throws the content proLog error with the <listName> tag - which doesn't happen in the browser/POSTMAN because it returns the page with all the methods including GetList. It might make sense to open a support ticket at this point, and have a TSE validate the connection/investigate it further. Please let me know if you can open a support ticket , otherwise I will proceed on your behalf.

[jgorsline]

Eddison,

Any update on this? Was Polina Osipova's post helpful? If so, could you click on the "correct answer" or "mark as helpful" button and let us know?