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Erorr in Thingworx 7.4 installation

Regular Member

Erorr in Thingworx 7.4 installation

Hi i followed the guide of MS SQL installation.

Tomcat start correctly,

but Thingworx not started.

Here my thingworx log :

2017-05-16 16:18:10.199+0200 [L: ERROR] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] [message: Connections could not be acquired from the underlying database!]

2017-05-16 16:18:10.216+0200 [L: INFO] [O: c.t.p.p.PersistenceProvider] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Connection ThingworxPersistenceProvider, type MssqlPersistenceProviderPackage stopped

2017-05-16 16:18:10.217+0200 [L: WARN] [O: c.t.p.p.PersistenceProvider] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Could not find persistenceProviderPackage MssqlPersistenceProviderPackage and thus could not stop data processing

2017-05-16 16:18:10.222+0200 [L: ERROR] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] [message: Unable to initialize and start system: Connections could not be acquired from the underlying database!]

2017-05-16 16:18:10.222+0200 [L: ERROR] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] *** Web Application STATE is being set to ERROR! ***

2017-05-16 16:18:29.798+0200 [L: ERROR] [O: c.t.s.a.AuthenticationFilter] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-5] Could not handle request

2017-05-16 16:19:18.410+0200 [L: ERROR] [O: c.t.s.a.AuthenticationFilter] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-9] Could not handle request

2017-05-16 16:19:29.454+0200 [L: ERROR] [O: c.t.s.a.AuthenticationFilter] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-7] Could not handle request

2017-05-16 16:23:24.514+0200 [L: ERROR] [O: c.t.s.a.AuthenticationFilter] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-2] Could not handle request

2017-05-16 16:23:57.938+0200 [L: ERROR] [O: c.t.s.a.AuthenticationFilter] [I: ] [U: ] [S: ] [T: http-nio-8080-exec-7] Could not handle request

2017-05-16 16:39:00.524+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-2] WebApp stopping:

2017-05-16 16:39:00.525+0200 [L: ERROR] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-2] ThingWorx Web Application STATE is in ERROR, so normal shutdown logic may fail!

2017-05-16 16:39:00.525+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-2] ========================================

2017-05-16 16:39:00.532+0200 [L: ERROR] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-2] Error Attempting To Stop Scheduler: null

2017-05-16 16:39:00.532+0200 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-2] ========================================

2017-05-16 16:39:00.532+0200 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-2] Stopping Platform Subsystems

2017-05-16 16:39:00.532+0200 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-2] ========================================

2017-05-16 16:39:00.533+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-2] Thingworx Server Application...OFF

2017-05-16 16:39:00.533+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-2] Thingworx Server Application...Cleaned up

2017-05-16 16:39:00.534+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-2] WebApp OFF [server = Apache Tomcat/8.0.38]

2017-05-16 16:39:00.534+0200 [L: ERROR] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-2] Error getting ApplicationContext: {}null

2017-05-16 16:39:33.530+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ========================================

2017-05-16 16:39:33.532+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ThingWorx Version Information

2017-05-16 16:39:33.532+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ========================================

2017-05-16 16:39:33.532+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] majorVersion = 7

2017-05-16 16:39:33.532+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] minorVersion = 4

2017-05-16 16:39:33.532+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] revision = 0

2017-05-16 16:39:33.532+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] build = b159

2017-05-16 16:39:33.533+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] schemaVersion = 940

2017-05-16 16:39:33.533+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ========================================

2017-05-16 16:39:33.533+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ========================================

2017-05-16 16:39:33.533+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ThingWorx System Environment Settings

2017-05-16 16:39:33.533+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ========================================

2017-05-16 16:39:33.534+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] OS: Windows Server 2012 R2

2017-05-16 16:39:33.534+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] OS arch: amd64

2017-05-16 16:39:33.534+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] OS version: 6.3

2017-05-16 16:39:33.534+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Total Processors: 12

2017-05-16 16:39:33.534+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Default encoding: UTF-8

2017-05-16 16:39:33.534+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] JAVA vendor: Oracle Corporation

2017-05-16 16:39:33.535+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] JAVA version: 1.8.0_121

2017-05-16 16:39:33.535+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] JAVA install location: C:\Program Files\Java\jre1.8.0_121

2017-05-16 16:39:33.535+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] JVM Max Memory: 2048 (MB)

2017-05-16 16:39:33.535+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ========================================

2017-05-16 16:39:33.535+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] WebApp starting...

2017-05-16 16:39:34.612+0200 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] HA mode not enabled. Initializing and starting in standalone mode.

2017-05-16 16:39:34.613+0200 [L: INFO] [O: c.t.s.ThingWorxPersistenceHandler] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Default Persistence Provider Name = ThingworxPersistenceProvider

2017-05-16 16:39:34.613+0200 [L: INFO] [O: c.t.s.ThingWorxPersistenceHandler] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Default Persistence Provider Package Name = MssqlPersistenceProviderPackage

2017-05-16 16:39:34.633+0200 [L: INFO] [O: c.t.p.m.MssqlDatasource] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Reading configuration from configTableCol

2017-05-16 16:39:35.002+0200 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Managers...INITIALIZED

2017-05-16 16:39:35.005+0200 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Database initialization started...

any suggestion?

Thanks

Tags (1)
1 REPLY 1

Re: Erorr in Thingworx 7.4 installation

Have you ran the ms sql db setup and schema setup scripts?

please check this post

Troubleshooting MS SQL connection to Thingworx 7.4 in Windows

and also this Thingworx 7.4 MSSQL Install Errors