Error Executing Event Handler 'ForwardEvent' for event Type.Thing:Entity.MyThing:Event.DataChange

[CZ_9645217]

Dear Community,

My Thingworx version is 9.1 and I encountered this problem in my environment：

Error Executing Event Handler 'ForwardEvent' for event Type.Thing:Entity.MyThing:Event.DataChange:Property.myproperty

Then I found the following article, it is in the same situation. But I am using the mashup of the administrator user view, and this problem still occurs. Is there any temporary solution? Thank you

https://www.ptc.com/en/support/article/CS243895?&language=en&posno=1&q=ForwardEvent&source=search

[yhan]

Can you try to grant these permissions manually for your Administrator user?

1. Permissions > Collection > Things > Runtime,  add your account and grant Service Execute && Event Subscribe

2. Look for BrowserGateway，Visit permission > Runtime > instances, add your account and grant Service Execute && Event Subscribe

[CZ_9645217]

@yhan 

I followed the above steps and restarted tomcat, but the error log still exists, Is there any other solution? Thank you!

Best Regards,

Chason

[yhan]

Could you share your logs here?

[CZ_9645217]

@yhan 

Here is error log, Thank you!

[yhan]

From the error log, I'm afraid the property value is even not logging into value stream in persistence provider, because it shows "Failed to dispatch event. Invalid Thing In Event Type.Thing:Entity.PersistentSession9e88fcae-7808-4f46-a944-1dd245ac4eac".

Could you check that firstly --- if these properties are updated normally?

[CZ_9645217 · Accepted solution]

@yhan 

We cancelled Automatically update properties, then solved, Thank you!