Exporting the entities from thingworx 6.5 to thingworx 7.2

[ngourav]

Hi All,

Can i get any document for exporting the entities from thingworx 6.5 and importing it to thingworx 7.2.

As I am getting an error after importing when I am running my services I am getting the following error :

"Error While Executing SetGenset Service :  JavaException: java.lang.RuntimeException: com.thingworx.common.exceptions.DataAccessException: [1,018] Data store unknown error: [Error occurred while accessing the data provider.]"

If someone has any idea what this error means and also If someone can share the doc for doing the above step.

Thanks

Naveen

@

[ankigupta]

Hi Naveen Gourav​,

Did you select the Use Default persistence provider option while importing the data.

And please refer to the following article which mentions about the same error: https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS239982&lang=en_US

[ngourav]

Hi Ankita ,

I already have tried .