FAIL - Application at context path /Thingworx could not be started

[ptc-6292144]

Hello,

I am trying to upgrade to Thingworx 5.0 SP1 from Thingworx 5.0. I undeployed Thingworx on Tomcat and then deployed the 5.0 SP1 WAR file, however I can't start the /Thingworx application. It gives me the error mentioned in the title.

Thank you,

Mike

[adam11]

Hi Mike,

Do you have any availability today for a quick call to troubleshoot?

[ptc-6372603]

Have you been able to find the solution - I've run into the very same issue today.

Regards,

Bartosz

[ptc-6372603]

I was missing /ThingworxStorage and /ThingworxBackupStorage directories - in case anyone stumbled upon this problem.

Bartosz