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Getting an error while executing createPDF() service?

Ru
14-Alexandrite
14-Alexandrite

Getting an error while executing createPDF() service?

hii,

i want to create a pdf using mashup. I have installed the pdf extension and after that when m trying to run the create pdf service it is showing me the error.

i have refer https://community.ptc.com/t5/ThingWorx-Developers/How-to-export-mashup-reports-to-PDF-and-Excel-format/td-p/595437 but when i execute it in a mashup it is giving me "Unable to Invoke Service CreatePDF on PDFExport : Could not launch browser._Build info: version: '2.52.0', revision: '4c2593cfc3689a7fcd7be52549167e5ccc93ad28', time: '2016-02-11 11:22:43'_System info: host: 'WIN-3UOFB25GDRR', ip: '172.31.30.93', os.name: 'Windows Server 2012 R2', os.arch: 'amd64', os.version: '6.3', java.version: '1.8.0_251'_Driver info: driver.version: JBrowserDriver" this error. 

suggest the solution in this

1 ACCEPTED SOLUTION

Accepted Solutions
slangley
23-Emerald II
(To:Ru)

Hi @Ru.

 

Without knowing the version of ThingWorx you are running, the pdf extension you previously downloaded from the Marketplace may not be compatible.  That extension was removed from the Marketplace some time ago and is therefore not supported.

 

We currently have a couple of requests posted on the ThingWorx Ideas forum to provide this functionality.  Voting for these ideas will help to improve the possibility they will be included in future releases.

 

https://community.ptc.com/t5/ThingWorx-Ideas/New-PDF-extension/idi-p/649892

https://community.ptc.com/t5/ThingWorx-Ideas/Export-a-Data-table-in-PDF-formate/idi-p/623316

 

Regards.

 

--Sharon

 

View solution in original post

2 REPLIES 2
slangley
23-Emerald II
(To:Ru)

Hi @Ru.

 

Without knowing the version of ThingWorx you are running, the pdf extension you previously downloaded from the Marketplace may not be compatible.  That extension was removed from the Marketplace some time ago and is therefore not supported.

 

We currently have a couple of requests posted on the ThingWorx Ideas forum to provide this functionality.  Voting for these ideas will help to improve the possibility they will be included in future releases.

 

https://community.ptc.com/t5/ThingWorx-Ideas/New-PDF-extension/idi-p/649892

https://community.ptc.com/t5/ThingWorx-Ideas/Export-a-Data-table-in-PDF-formate/idi-p/623316

 

Regards.

 

--Sharon

 

slangley
23-Emerald II
(To:slangley)

Hi @Ru.

 

If you feel your question has been answered, please mark the previous response as the Accepted Solution for the benefit of others with the same question.

 

Regards.

 

--Sharon

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