Getting error while trying to install Thingworx Navigate

[AS_13175294]

Hello

I am trying to install Navigate but getting following errors

Thingworx has been manually installed. Thingworx must be migrated to an instance which has been installed using the Thingworx installer

Can someone help me with this?

Thanks

[bchaudhary · Accepted solution]

Hello @AS_13175294 

You can refer following Article that  might help you further

https://www.ptc.com/en/support/article/CS327519?source=search

Let me know if you still face any further issues

Thanks

Bhawna