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Git BackUp Extension Unknown Protocol Error

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Git BackUp Extension Unknown Protocol Error

Hi,

 

When trying to export data project trough the mashup GitBackup.Main.Mashup the export button keeps loading and I get no answer.

I tried executing the service ExportProjectData directly but I get the following message

"Error executing service ExportProjectData. Message :: unknown protocol: about - See Script Error Log for more details"

I checked the ScriptLog but the message is almost the same as above, giving no further detail on how to troubleshoot.

Any suggestions?

 

Regards,

Nahuel

 

1 ACCEPTED SOLUTION

Accepted Solutions
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Re: Git BackUp Extension Unknown Protocol Error

Hi @nahuel ,

 

I will assume you are speaking about version 3.0.1.

There is a hint in the message: it complains that the protocol it tried to use is "about:". I'm thinking that the URL autodetect mechanism failed, and we need to understand why.

 

I am listing a series of actions and questions that you should do:

1. Open the Things["ExtensionImportTargets"] and check if the property "importTargets" contains a) a single row and b) a value similar with "https://192.168.91.140:8443/Thingworx "

2. If you can (it requires access to the logs folder in the ThingworxStorage folder) check the "ScriptErrorLog.log" file and find the line number where the error occured. Hint: The error message should be the same as the one in the ScriptLog and it should have the line number at the end.

View solution in original post

5 REPLIES 5
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Re: Git BackUp Extension Unknown Protocol Error

Hi @nahuel ,

 

I will assume you are speaking about version 3.0.1.

There is a hint in the message: it complains that the protocol it tried to use is "about:". I'm thinking that the URL autodetect mechanism failed, and we need to understand why.

 

I am listing a series of actions and questions that you should do:

1. Open the Things["ExtensionImportTargets"] and check if the property "importTargets" contains a) a single row and b) a value similar with "https://192.168.91.140:8443/Thingworx "

2. If you can (it requires access to the logs folder in the ThingworxStorage folder) check the "ScriptErrorLog.log" file and find the line number where the error occured. Hint: The error message should be the same as the one in the ScriptLog and it should have the line number at the end.

View solution in original post

Re: Git BackUp Extension Unknown Protocol Error

By Default it is set as below. Need to change baseURL as per your comment.

SwapnilP_1-1592918326827.png

 

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Re: Git BackUp Extension Unknown Protocol Error

@VladimirRosu I am getting below error when I try to push my code to bitbucket. Any Hints ?

 

Push Error: org.eclipse.jgit.api.errors.TransportException: https://bitbucket-prod.*******users/*****/repos/gitimportexport: Secure connection to https://bitbucket-prod*****com/users/*****/repos/gitimportexport could not be established because of SSL problems at org.eclipse.jgit.api.PushCommand.call(PushCommand.java:180) at gb.GitBackupTemplate.Push(GitBackupTemplate.java:232) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at com.thingworx.common.processors.ReflectionProcessor.processService(ReflectionProcessor.java:261) at com.thingworx.handlers.ReflectionServiceHandler.processService(ReflectionServiceHandler.java:50) at com.thingworx.handlers.ServiceHandlerBase.processServiceWithMetrics(ServiceHandlerBase.java:48) at com.thingworx.things.Thing.processServiceRequestDirect(Thing.java:8248) at com.thingworx.things.Thing.processAPIServiceRequest(Thing.java:8186) at com.thingworx.webservices.BaseService.handleInvoke(BaseService.java:3220) at com.thingworx.webservices.BaseService.service(BaseService.java:491) at javax.servlet.http.HttpServlet.service(HttpServlet.java:742) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.thingworx.security.contenttype.ContentTypeFilter.doFilter(ContentTypeFilter.java:138) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.thingworx.security.filter.ValidationFilter.doFilter(ValidationFilter.java:22) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.thingworx.security.authentication.AuthenticationFilter.propagateRequest(AuthenticationFilter.java:541) at com.thingworx.security.authentication.AuthenticationFilter.doFilter(AuthenticationFilter.java:210) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176) at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145) at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:389) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.thingworx.security.filter.ClickjackFilter.doFilter(ClickjackFilter.java:178) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.thingworx.security.filter.ProhibitIfNotLeaderFilter.doFilter(ProhibitIfNotLeaderFilter.java:120) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.thingworx.security.filter.HttpResponseHeadersFilter.doFilter(HttpResponseHeadersFilter.java:173) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:493) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81) at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:650) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:342) at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:800) at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66) at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:806) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1498) at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:748) Caused by: org.eclipse.jgit.errors.TransportException: https://bitbucket-prod.*****.com/users/****/repos/gitimportexport: Secure connection to https://bitbucket-prod.****.com/users/****/repos/gitimportexport could not be established because of SSL problems at org.eclipse.jgit.transport.TransportHttp.handleSslFailure(TransportHttp.java:707) at org.eclipse.jgit.transport.TransportHttp.connect(TransportHttp.java:607) at org.eclipse.jgit.transport.TransportHttp.openPush(TransportHttp.java:466) at org.eclipse.jgit.transport.PushProcess.execute(PushProcess.java:160) at org.eclipse.jgit.transport.Transport.push(Transport.java:1367) at org.eclipse.jgit.api.PushCommand.call(PushCommand.java:170) ... 60 more Caused by: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target at sun.security.ssl.Alerts.getSSLException(Alerts.java:192) at sun.security.ssl.SSLSocketImpl.fatal(SSLSocketImpl.java:1946) at sun.security.ssl.Handshaker.fatalSE(Handshaker.java:316) at sun.security.ssl.Handshaker.fatalSE(Handshaker.java:310) at sun.security.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:1639) at sun.security.ssl.ClientHandshaker.processMessage(ClientHandshaker.java:223) at sun.security.ssl.Handshaker.processLoop(Handshaker.java:1037) at sun.security.ssl.Handshaker.process_record(Handshaker.java:965) at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:1064) at sun.security.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1367) at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1395) at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1379) at sun.net.www.protocol.https.HttpsClient.afterConnect(HttpsClient.java:559) at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.jav...) at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1564) at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1492) at java.net.HttpURLConnection.getResponseCode(HttpURLConnection.java:480) at sun.net.www.protocol.https.HttpsURLConnectionImpl.getResponseCode(HttpsURLConnectionImpl.java:347) at org.eclipse.jgit.transport.http.JDKHttpConnection.getResponseCode(JDKHttpConnection.java:115) at org.eclipse.jgit.util.HttpSupport.response(HttpSupport.java:228) at org.eclipse.jgit.transport.TransportHttp.connect(TransportHttp.java:539) ... 64 more Caused by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:397) at sun.security.validator.PKIXValidator.engineValidate(PKIXValidator.java:302) at sun.security.validator.Validator.validate(Validator.java:262) at sun.security.ssl.X509TrustManagerImpl.validate(X509TrustManagerImpl.java:324) at sun.security.ssl.X509TrustManagerImpl.checkTrusted(X509TrustManagerImpl.java:229) at sun.security.ssl.X509TrustManagerImpl.checkServerTrusted(X509TrustManagerImpl.java:124) at sun.security.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:1621) ... 80 more Caused by: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target at sun.security.provider.certpath.SunCertPathBuilder.build(SunCertPathBuilder.java:141) at sun.security.provider.certpath.SunCertPathBuilder.engineBuild(SunCertPathBuilder.java:126) at java.security.cert.CertPathBuilder.build(CertPathBuilder.java:280) at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:392) ... 86 more

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Re: Git BackUp Extension Unknown Protocol Error

Hi @SwapnilP ,

 

The error message lists this as the first effective error in the stacktrace:

"sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target at..."

 

Our friend Google lists the cause of this message (and the resolution) in the first result search:

https://confluence.atlassian.com/kb/unable-to-connect-to-ssl-services-due-to-pkix-path-building-fail...

 

In short: you probably don't have the security certificate of your git provider installed in your ThingWorx server JVM truststore. You need to get the certificate and install it there (classic procedure in Java as for any other system that interacts with TLS/SSL endpoints.)

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Re: Git BackUp Extension Unknown Protocol Error

Hi @nahuel.

 

If one of the previous responses answered your question, please mark the appropriate one as the Accepted Solution for the benefit of others with the same question.

 

That you for participating in our community!

 

Regards.

 

--Sharon

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