Handshake error

[KN_9954684]

Thingworx 8.5.0 

I am trying to execute GetJSON service in ContentLoaderfunction.Getting handshake issue. Please find the attached Thing containing the service

[VladimirN]

 Hi,

Read these articles:

• "Unable to get JSON response from an external API when executing a POST request using ContentLoaderFunction in ThingWorx": https://www.ptc.com/en/support/article/CS340439
• ""Received fatal alert: handshake_failure]" messages seen when attempting to view Traces in PTC Navigate Manage Traces": https://www.ptc.com/en/support/article/CS281181 

A similar question was previously - "Error executing GetJSON in service - Invalid Content Type: text/html": https://community.ptc.com/t5/ThingWorx-Developers/Error-executing-GetJSON-in-service-Invalid-Content-Type-text/td-p/696128

[KN_9954684]

The issue mentioned in the above links is not completely related to my issue.

Execution error in service script [JsonCheck] :: Received fatal alert: handshake_failure

[KN_9954684]

Is there any solution to this?

[TonyZhang · Accepted solution]

Hi @KN9954684,

Could you please verify if deleting the "s" in url will resolve the issue?

http://jsonplaceholder.typicode.com/todos/3

If so, it's might be something wrong with your ThingWorx SSL configuration.