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How to get a contract renewal before generating a new license file for thingworx?

Tomellache2B
14-Alexandrite

How to get a contract renewal before generating a new license file for thingworx?

Hi all,

 

This case: https://www.ptc.com/en/support/article/CS281883 speaks of:

  • Validating that a contract renewal has been completed prior to generating a new license file.

So I was wondering, how does one get a contract renewal before generating a new license file for Thingworx? And where do I check to see if the contract has been renewed? 

 

Many thanks,

 

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Accepted Solutions

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Try getting in touch using the form - https://ptc.com/en/products/thingworx/contact-us 

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