Skip to main content
15-Moonstone
February 2, 2021
Solved

How to monitor the quality of the bound tag

  • February 2, 2021
  • 2 replies
  • 2011 views

Dears,

 

I have a page showing the running status of the device. If the device is disconnected from the network, the tag quality of Kepserver is bad. What can I monitor to know that the tag becomes bad? Is it possible to use Subscription, or is there any other way to achieve it? Thanks in advance

Best answer by c_lowy

Hi @CZ_9645217,

 

There are a few services that you can use that return the quality of a property/tag such as GetPropertyQuality or GetPropertyDiagnostics. You can refer to the following article for some more details : Service to monitor Quality attribute of a Remote Property in ThingWorx Industrial Thing.

 

The tag quality cannot be selected as reference to create an Alert, only its value, so I guess if you want to trigger something based on the value of the tag quality you will need to do this programmatically by retrieving the tag quality using one of the services mentioned above, comparing its value to some reference values and triggering some code for the different use cases.

2 replies

c_lowy16-PearlAnswer
16-Pearl
February 3, 2021

Hi @CZ_9645217,

 

There are a few services that you can use that return the quality of a property/tag such as GetPropertyQuality or GetPropertyDiagnostics. You can refer to the following article for some more details : Service to monitor Quality attribute of a Remote Property in ThingWorx Industrial Thing.

 

The tag quality cannot be selected as reference to create an Alert, only its value, so I guess if you want to trigger something based on the value of the tag quality you will need to do this programmatically by retrieving the tag quality using one of the services mentioned above, comparing its value to some reference values and triggering some code for the different use cases.

Community Manager
February 15, 2021

Hi @CZ_9645217.

 

If the previous response answered your question, please mark it as the Accepted Solution for the benefit of others with the same question.

 

Regards.

 

--Sharon