Import Failed: The SSO Authentication Type is not set up on this server.

[mnalla]

Hi ,

I installed and configured pingFederate for SSO connection. but while configuring the ptc-windchill-integration-connector the following error is generated.

Can anyone help out me with the issue..?

Regards,

madhu

[posipova]

Please refer to this article for troubleshooting help on that error:

https://www.ptc.com/en/support/article?n=CS269460

[mnalla]

Hi Polina Osipova,

I had referred to the document but still not able to go further. Could you have any other suggession.

Thanks,

madhu

[Vinay_S]

Hi Madhu,

Did you find solution for this error even I am stuck with this.

[mnalla]

Hi Vinay,

I did not find the solution yet, you can raise a case with PTC, They will help you.

Thanks,

madhu

[gdarkunde]

This error is related to "EnableSSO": true settings from platform-settings.json file.

Ensure that their not extra spaces and syntax is correct. Clear the cache and start the tomcat service again.

Thanks,

Ganesh

[ndeshmukh]

You have to enable SSO in platform-setting.json as true

{

                "PersistenceProviderPackageConfigs": {

                                "PostgresPersistenceProviderPackage": {

                                                "ConnectionInformation": {

                                                                "jdbcUrl": "jdbc:postgresql://localhost:5432/thingworx",

                                                                "password": "password",

                                                                "username": "twadmin"

                                                }

                                }

                },

                "PlatformSettingsConfig": {

                                "BasicSettings": {

                                                "EnableSSO": true

                   }

   }

}

[ndeshmukh]

Please share if you have any SOP for SSO.