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hi
i followed the instructions to install Thingworx in windows 10
but it didn't work. i can't start tomcat server
could you help me there is another method to install Thingworx
What messages do you see in the application.log and catalina log for both Thingworx and Tomcat?
this is the logs :
26-May-2020 13:20:50.369 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server version: Apache Tomcat/8.5.28
26-May-2020 13:20:50.371 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server built: Feb 6 2018 23:10:25 UTC
26-May-2020 13:20:50.371 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server number: 8.5.28.0
26-May-2020 13:20:50.372 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log OS Name: Windows 10
26-May-2020 13:20:50.372 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log OS Version: 10.0
26-May-2020 13:20:50.372 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Architecture: x86
26-May-2020 13:20:50.372 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Java Home: C:\Program Files (x86)\Java\jre1.8.0_251
26-May-2020 13:20:50.372 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log JVM Version: 1.8.0_251-b08
26-May-2020 13:20:50.372 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log JVM Vendor: Oracle Corporation
26-May-2020 13:20:50.372 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log CATALINA_BASE: C:\Program Files (x86)\Apache Software Foundation\Tomcat 8.5
26-May-2020 13:20:50.372 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log CATALINA_HOME: C:\Program Files (x86)\Apache Software Foundation\Tomcat 8.5
26-May-2020 13:20:50.372 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dcatalina.home=C:\Program Files (x86)\Apache Software Foundation\Tomcat 8.5
26-May-2020 13:20:50.372 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dcatalina.base=C:\Program Files (x86)\Apache Software Foundation\Tomcat 8.5
26-May-2020 13:20:50.372 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.io.tmpdir=C:\Program Files (x86)\Apache Software Foundation\Tomcat 8.5\temp
26-May-2020 13:20:50.372 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager
26-May-2020 13:20:50.373 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.util.logging.config.file=C:\Program Files (x86)\Apache Software Foundation\Tomcat 8.5\conf\logging.properties
26-May-2020 13:20:50.373 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dserver -Dd64
26-May-2020 13:20:50.373 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:+UseG1GC
26-May-2020 13:20:50.373 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dfile.encoding=UTF-8
26-May-2020 13:20:50.373 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: exit
26-May-2020 13:20:50.373 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: abort
26-May-2020 13:20:50.373 INFO [main] org.apache.catalina.core.AprLifecycleListener.lifecycleEvent The APR based Apache Tomcat Native library which allows optimal performance in production environments was not found on the java.library.path: [C:\Program Files (x86)\Apache Software Foundation\Tomcat 8.5\bin;C:\WINDOWS\Sun\Java\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\Program Files (x86)\Common Files\Oracle\Java\javapath;C:\Program Files\Basler\pylon 5\Runtime\Win32\;C:\Program Files\Basler\pylon 5\Runtime\x64\;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\WINDOWS\System32\OpenSSH\;C:\Program Files\Git\cmd;C:\Program Files\Java\jdk-13\bin;C:\Program Files\TortoiseGit\bin;C:\Program Files\nodejs\;C:\ProgramData\chocolatey\bin;D:\PowerShell\6\;C:\Program Files\Git LFS;C:\Program Files\PuTTY\;C:\Program Files\Docker\Docker\resources\bin;C:\ProgramData\DockerDesktop\version-bin;C:\Program Files\PostgreSQL\9.4\bin;C:\WINDOWS\system32\config\systemprofile\AppData\Local\Microsoft\WindowsApps;.]
26-May-2020 13:20:50.480 INFO [main] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler ["http-nio-9090"]
26-May-2020 13:20:50.840 INFO [main] org.apache.tomcat.util.net.NioSelectorPool.getSharedSelector Using a shared selector for servlet write/read
26-May-2020 13:20:50.846 INFO [main] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler ["ajp-nio-8009"]
26-May-2020 13:20:50.848 INFO [main] org.apache.tomcat.util.net.NioSelectorPool.getSharedSelector Using a shared selector for servlet write/read
26-May-2020 13:20:50.849 INFO [main] org.apache.catalina.startup.Catalina.load Initialization processed in 763 ms
26-May-2020 13:20:50.871 INFO [main] org.apache.catalina.core.StandardService.startInternal Starting service [Catalina]
26-May-2020 13:20:50.871 INFO [main] org.apache.catalina.core.StandardEngine.startInternal Starting Servlet Engine: Apache Tomcat/8.5.28
26-May-2020 13:20:50.881 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deploying web application directory [C:\Program Files (x86)\Apache Software Foundation\Tomcat 8.5\webapps\docs]
26-May-2020 13:20:51.162 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deployment of web application directory [C:\Program Files (x86)\Apache Software Foundation\Tomcat 8.5\webapps\docs] has finished in [281] ms
26-May-2020 13:20:51.162 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deploying web application directory [C:\Program Files (x86)\Apache Software Foundation\Tomcat 8.5\webapps\manager]
26-May-2020 13:20:51.220 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deployment of web application directory [C:\Program Files (x86)\Apache Software Foundation\Tomcat 8.5\webapps\manager] has finished in [58] ms
26-May-2020 13:20:51.220 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deploying web application directory [C:\Program Files (x86)\Apache Software Foundation\Tomcat 8.5\webapps\ROOT]
26-May-2020 13:20:51.250 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deployment of web application directory [C:\Program Files (x86)\Apache Software Foundation\Tomcat 8.5\webapps\ROOT] has finished in [30] ms
26-May-2020 13:20:51.252 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler ["http-nio-9090"]
26-May-2020 13:20:51.269 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler ["ajp-nio-8009"]
26-May-2020 13:20:51.273 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in 424 ms
26-May-2020 13:21:41.299 INFO [localhost-startStop-2] org.apache.catalina.startup.HostConfig.deployWAR Deploying web application archive [C:\Program Files (x86)\Apache Software Foundation\Tomcat 8.5\webapps\Thingworx.war]
26-May-2020 13:21:48.474 INFO [Thread-6] org.apache.coyote.AbstractProtocol.pause Pausing ProtocolHandler ["http-nio-9090"]
26-May-2020 13:21:48.854 INFO [Thread-6] org.apache.coyote.AbstractProtocol.pause Pausing ProtocolHandler ["ajp-nio-8009"]
26-May-2020 13:21:49.157 INFO [Thread-6] org.apache.catalina.core.StandardService.stopInternal Stopping service [Catalina]
26-May-2020 13:21:49.157 SEVERE [ContainerBackgroundProcessor[StandardEngine[Catalina]]] org.apache.catalina.startup.HostConfig.deployWARs Error waiting for multi-thread deployment of WAR files to complete
java.lang.InterruptedException
at java.util.concurrent.FutureTask.awaitDone(Unknown Source)
at java.util.concurrent.FutureTask.get(Unknown Source)
at org.apache.catalina.startup.HostConfig.deployWARs(HostConfig.java:777)
at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:441)
at org.apache.catalina.startup.HostConfig.check(HostConfig.java:1629)
at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:314)
at org.apache.catalina.util.LifecycleBase.fireLifecycleEvent(LifecycleBase.java:94)
at org.apache.catalina.core.ContainerBase.backgroundProcess(ContainerBase.java:1164)
at org.apache.catalina.core.ContainerBase$ContainerBackgroundProcessor.processChildren(ContainerBase.java:1388)
at org.apache.catalina.core.ContainerBase$ContainerBackgroundProcessor.processChildren(ContainerBase.java:1392)
at org.apache.catalina.core.ContainerBase$ContainerBackgroundProcessor.run(ContainerBase.java:1360)
at java.lang.Thread.run(Unknown Source)
26-May-2020 13:22:09.578 INFO [localhost-startStop-2] org.apache.jasper.servlet.TldScanner.scanJars At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.
26-May-2020 13:22:20.465 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server version: Apache Tomcat/8.5.28
26-May-2020 13:22:20.467 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server built: Feb 6 2018 23:10:25 UTC
26-May-2020 13:22:20.467 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server number: 8.5.28.0
26-May-2020 13:22:20.468 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log OS Name: Windows 10
26-May-2020 13:22:20.468 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log OS Version: 10.0
26-May-2020 13:22:20.468 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Architecture: x86
26-May-2020 13:22:20.468 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Java Home: C:\Program Files (x86)\Java\jre1.8.0_251
26-May-2020 13:22:20.468 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log JVM Version: 1.8.0_251-b08
26-May-2020 13:22:20.468 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log JVM Vendor: Oracle Corporation
26-May-2020 13:22:20.468 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log CATALINA_BASE: C:\Program Files (x86)\Apache Software Foundation\Tomcat 8.5
26-May-2020 13:22:20.468 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log CATALINA_HOME: C:\Program Files (x86)\Apache Software Foundation\Tomcat 8.5
26-May-2020 13:22:20.468 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dcatalina.home=C:\Program Files (x86)\Apache Software Foundation\Tomcat 8.5
26-May-2020 13:22:20.468 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dcatalina.base=C:\Program Files (x86)\Apache Software Foundation\Tomcat 8.5
26-May-2020 13:22:20.468 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.io.tmpdir=C:\Program Files (x86)\Apache Software Foundation\Tomcat 8.5\temp
26-May-2020 13:22:20.468 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager
26-May-2020 13:22:20.469 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.util.logging.config.file=C:\Program Files (x86)\Apache Software Foundation\Tomcat 8.5\conf\logging.properties
26-May-2020 13:22:20.469 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dserver -Dd64
26-May-2020 13:22:20.469 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:+UseG1GC
26-May-2020 13:22:20.469 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dfile.encoding=UTF-8
26-May-2020 13:22:20.469 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: exit
26-May-2020 13:22:20.469 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: abort
26-May-2020 13:22:20.469 INFO [main] org.apache.catalina.core.AprLifecycleListener.lifecycleEvent The APR based Apache Tomcat Native library which allows optimal performance in production environments was not found on the java.library.path: [C:\Program Files (x86)\Apache Software Foundation\Tomcat 8.5\bin;C:\WINDOWS\Sun\Java\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\Program Files (x86)\Common Files\Oracle\Java\javapath;C:\Program Files\Basler\pylon 5\Runtime\Win32\;C:\Program Files\Basler\pylon 5\Runtime\x64\;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\WINDOWS\System32\OpenSSH\;C:\Program Files\Git\cmd;C:\Program Files\Java\jdk-13\bin;C:\Program Files\TortoiseGit\bin;C:\Program Files\nodejs\;C:\ProgramData\chocolatey\bin;D:\PowerShell\6\;C:\Program Files\Git LFS;C:\Program Files\PuTTY\;C:\Program Files\Docker\Docker\resources\bin;C:\ProgramData\DockerDesktop\version-bin;C:\Program Files\PostgreSQL\9.4\bin;C:\WINDOWS\system32\config\systemprofile\AppData\Local\Microsoft\WindowsApps;.]
26-May-2020 13:22:20.570 INFO [main] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler ["http-nio-9090"]
26-May-2020 13:22:20.918 INFO [main] org.apache.tomcat.util.net.NioSelectorPool.getSharedSelector Using a shared selector for servlet write/read
26-May-2020 13:22:20.925 INFO [main] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler ["ajp-nio-8009"]
26-May-2020 13:22:20.927 INFO [main] org.apache.tomcat.util.net.NioSelectorPool.getSharedSelector Using a shared selector for servlet write/read
26-May-2020 13:22:20.928 INFO [main] org.apache.catalina.startup.Catalina.load Initialization processed in 722 ms
26-May-2020 13:22:20.949 INFO [main] org.apache.catalina.core.StandardService.startInternal Starting service [Catalina]
26-May-2020 13:22:20.949 INFO [main] org.apache.catalina.core.StandardEngine.startInternal Starting Servlet Engine: Apache Tomcat/8.5.28
26-May-2020 13:22:20.975 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployWAR Deploying web application archive [C:\Program Files (x86)\Apache Software Foundation\Tomcat 8.5\webapps\Thingworx.war]
26-May-2020 13:22:31.710 INFO [localhost-startStop-1] org.apache.jasper.servlet.TldScanner.scanJars At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.
Also the application log please. Should be in ThingworxStorage/logs
You need to put a proper license in place
2020-05-27 13:16:23.297+0200 [L: ERROR] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ====================================================================
2020-05-27 13:16:23.297+0200 [L: ERROR] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] C:\ThingworxPlatform\license.bin: license file does not exist!
2020-05-27 13:16:23.297+0200 [L: ERROR] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ====================================================================
2020-05-27 13:16:23.297+0200 [L: WARN] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Shutting down the Platform.
Hi
thank you for your support
i don't know how can i get the license.
I try to do the training "THINGWORX FUNDAMENTALS CURRICULUM FOR DEVELOPER"
I get the link to download just the software(see the picture)
Looks like you are one of our Partners, please work with your PTC Partner relationships liaison. I unfortunately do not know who that may be.