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Is that correct that some Thingworx services stopped?

eyli
12-Amethyst

Is that correct that some Thingworx services stopped?

I have Thingworx 8.4 installed on a Windows server machine and it looks works fine. But I noticed some services stopped. I have attached the screen shot with these services. Can anyone help explain if this is acceptable?

1 ACCEPTED SOLUTION

Accepted Solutions
raluca_edu
17-Peridot
(To:eyli)

Hi,

 

It depends how you installed Thingworx.

Usually , if Tomcat and DB is stopped, Thingworx would not work.

Try to refresh services, are these really corresponding to your Platform?

Please check/attach Application.log to look for potential errors.

 

Thanks,

Raluca Edu

View solution in original post

5 REPLIES 5
raluca_edu
17-Peridot
(To:eyli)

Hi,

 

It depends how you installed Thingworx.

Usually , if Tomcat and DB is stopped, Thingworx would not work.

Try to refresh services, are these really corresponding to your Platform?

Please check/attach Application.log to look for potential errors.

 

Thanks,

Raluca Edu

eyli
12-Amethyst
(To:raluca_edu)

Thanks for response. Yes that's what I am using. I installed Thingworx foundation at first. Then I installed Thingworx for Manufacturing Application. 

eyli
12-Amethyst
(To:raluca_edu)

Thanks for your help. I think the question I submitted should be reconsidered. I should close this ticket.

slangley
23-Emerald II
(To:eyli)

Hi @eyli.

 

Based on your last post, it's unclear if you still have an issue.  Please let us know if assistance is still needed.

 

Regards.

 

--Sharon

eyli
12-Amethyst
(To:slangley)

It's resolved. Thanks very much. Let's close this ticket.