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MQTT Configuration Issue

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Participant

MQTT Configuration Issue

Hi ,

         There is a problem in MQTT connection.It was randomly disconnected and when we click save button its connected automatically. Let me know what was the problem.Attached screen shots for reference.

1 ACCEPTED SOLUTION

Accepted Solutions
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Re: MQTT Configuration Issue

Thanks for the update. Let me check with them 

View solution in original post

13 REPLIES 13
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Re: MQTT Configuration Issue

Are you using the latest version of MQTT extension which is 2.1.2? If not, you will find this in the Software download page under Release 8.5 -> ThingWorx MQTT Extension. 

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Re: MQTT Configuration Issue

i'm using 2.1.0 version for MQTT. Let me know what  was the problem with this extension.

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Re: MQTT Configuration Issue

One issue which I remember is that IsConnected & LastConnection properties were not getting updated and the thing was being shown as disconnected although the actual properties were getting updated from the broker. The next version 2.1.1 and probably this one too had issue with connecting over SSL. So, it is recommended to use 2.1.2. 

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Re: MQTT Configuration Issue

So we need to configuration over SSL?

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Re: MQTT Configuration Issue

With 2.1.2 you may or may not use SSL as per your requirement. Both modes work just fine. 

With the version that you have, there are known issues as mentioned in my last post. 

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Re: MQTT Configuration Issue

Thank you for the updates.

Let me try the updated version. 

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Re: MQTT Configuration Issue

Updated version 2.1.2 for not available in PTC market place.

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Re: MQTT Configuration Issue

You will find this in the Software download page under Release 8.5 -> ThingWorx MQTT Extension. 

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Re: MQTT Configuration Issue

the updated version is not available for me.Attached screen shots for reference 

Saranya_S_0-1592902750034.png

 

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Re: MQTT Configuration Issue

It is no longer being posted in Marketplace but in PTC Software Download page, under Release 8.5 -> ThingWorx MQTT Extension

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Re: MQTT Configuration Issue

This Software Updates cant be access by basic account. is this need any special privileges ? Which type of account is accessed to this page 

 

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Re: MQTT Configuration Issue

You will need an account with support. I have sent you a private message.

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Re: MQTT Configuration Issue

Thanks for the update. Let me check with them 

View solution in original post

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