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Mailserver Thing

KN_9954684
11-Garnet

Mailserver Thing

[message: Unable to Invoke Service SendMessage on EmailAlertsThing : Could not connect to SMTP host: smtp.gmail.com, port: 25]
 
 
Getting the above error when trying to run sendmessage service .
 
Please help me!
4 REPLIES 4
SachinSharma
14-Alexandrite
(To:KN_9954684)

@KN_9954684 

 

Please check the smtp ports they may be blocked at firewall/network level. Simple way to verify it, is telnet to smtp server,

telnet smtp.domain.com <port#>

Tried the above command but it shows blank screen

SachinSharma
14-Alexandrite
(To:KN_9954684)

Please share the screenshot of the blank screen you are getting.

odukiya
14-Alexandrite
(To:KN_9954684)

Hello @KN_9954684 

 

Are you using the following configuration on mail thing?

  • Use SSL:-Yes
  • Use TLS:- No
  • POP3 Server Port:-995
  • POP3 Server:-POP.gmail.com
  • SMTP Server Port:-465
  • SMTP Server:-SMTP.gmail.com

PLease share some screenshots to help us understand it more.

 

Thanks

Om Dukiya

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