Mailserver Thing

[KN_9954684]

[message: Unable to Invoke Service SendMessage on EmailAlertsThing : Could not connect to SMTP host: smtp.gmail.com, port: 25]

Getting the above error when trying to run sendmessage service .

Please help me!

[SachinSharma]

@KN_9954684 

Please check the smtp ports they may be blocked at firewall/network level. Simple way to verify it, is telnet to smtp server,

telnet smtp.domain.com <port#>

[KN_9954684]

Tried the above command but it shows blank screen

[SachinSharma]

Please share the screenshot of the blank screen you are getting.

[odukiya]

Hello @KN_9954684 

Are you using the following configuration on mail thing?

• Use SSL:-Yes
• Use TLS:- No
• POP3 Server Port:-995
• POP3 Server:-POP.gmail.com
• SMTP Server Port:-465
• SMTP Server:-SMTP.gmail.com

PLease share some screenshots to help us understand it more.

Thanks

Om Dukiya