Not able to start Tomcat

[Sruthi]

Tomcat is not getting started. When I attempt to start it stops immediately. Here I am attaching the application log file also for reference.

yesterday, I have created some schedulers and based on the scheduler running some services.

created One scheduler(configured every 5 minutes - 0 0/5 * * * ?) to update a property(persisted) value from its present value plus 5 

another scheduler to query named property history of some properties at 2 to 4 pm.

Today my Tomcat is not opening. Is this the cause for the above problem in any ways?

[Chrischhan]

if Tomcat isn't starting it is better to review the catalina logfile.

The application.log you provided has no visible error (for me) which indicates why tomcat isn't starting

[Sruthi]

I am not able to find the catalina log file. can you tell me where it resides?

[Chrischhan]

it is in the tomcat folder, subfolder "logs" (like $CATALINA_HOME/logs on *nix systems)

[Sruthi]

  

[slangley]

Hi @Sruthi.

Please attach all current logs in the <tomcat_home>\logs and \ThingworxStorage\logs folder.so we can assess.

Regards.

--Sharon

[Sruthi]

Sharing here the  <tomcat_home>\log

[Sruthi]

sharing here the \ThingworxStorage\logs

[Chrischhan]

The only error i can see atm. is the first line of your catalina log (02-28)

lookup for this error there is a SO page where you can see a possible solution for that.

BUT if tomcat runs the days before, i assume you did not do any modyfications to tomcat.

my next steps where:

- Backup all logfiles (in TWXStorage/logs, Tomcat/logs)

- delete all logfiles (in TWXStorage/logs, Tomcat/logs)

- try to start tomcat and revisit the mentioned logfiles (catalina.out and Application.log) and look if there are any errors. (if there is any Console output to start Tomcat, that would be helpfull as well)

[Sruthi]

Actually, in configure Tomcat I unchecked the "use default" check box and gave the path for "java virtual Machine". Now my tomcat is running but Thingworx is not opening. It shows 404 error. I have attached all the "TWXStorage/logs" files generated today. Kindly help me with this.

[Sruthi]

Sharing here the recently updated Application log file

[slangley]

Hi @Sruthi.

It would be a good idea to open a case for this issue so we can take a closer look at your system.  If you can provide your corporate email address and Company name, I will be happy to open the case on your behalf.

Regards.

--Sharon

[Constantine]

@Sruthi, based on your ApplicationLog it should work. What URL do you use to open it?

[Sruthi]

127.0.0.1/Thingworx

[Sruthi · Accepted solution]

Found the solution. the URL should be like this, 127.0.0.1/Thingworx/Composer

not 127.0.0.1/Thingworx.

[slangley]

Hi @Sruthi.

Either of those urls should work.

Regards.

--Sharon