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Organisation & User Groups & Composer

pshashipreetham
17-Peridot

Organisation & User Groups & Composer

Hi,

 

I have created an Organisation and attached the 'Users' user group so that All the Users can log in from the Organisation. 

 

However, all users are able to log in to Composer, even though all articles on removing User access to Composer have been tried.

 

So how comes this composer access can be restricted if the user group of the user is assigned to an Organisation

 

Thanks,

Shashi Preetham,
Email: psp316r@outlook.com,
Mobile: +91 8099838001.
ACCEPTED SOLUTION

Accepted Solutions

Hi,

 

After several to-and-fors with the PTC support team, I have an issue with the present user group. I have created a new User Group, started assigning new users, and given proper permissions to the latest User Group. Old users are even assigned to the new user group to fix this issue.

 

Thanks,

 

Shashi Preetham,
Email: psp316r@outlook.com,
Mobile: +91 8099838001.

View solution in original post

3 REPLIES 3

Hello Shashi,

 

Organization only controls entities visibility, and has nothing to do with Composer access, which is controlled via ComposerUsers group. Start by removing all users and groups from there and retry.

 

/ Constantine

Hi,

 

After several to-and-fors with the PTC support team, I have an issue with the present user group. I have created a new User Group, started assigning new users, and given proper permissions to the latest User Group. Old users are even assigned to the new user group to fix this issue.

 

Thanks,

 

Shashi Preetham,
Email: psp316r@outlook.com,
Mobile: +91 8099838001.
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