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Community Tip - Learn all about the Community Ranking System, a fun gamification element of the PTC Community. X

PTC Account - Not Authorised

jhemper
2-Explorer

PTC Account - Not Authorised

When I try to download extension or access partner features on the PTC website I get the message that my account is not authorised, could you please advise what I need to do to fix this.


Thanks


Jan



1 REPLY 1
adam11
7-Bedrock
(To:jhemper)

Hi Jan,

We're looking into this issue. Is there anything I can help you with while we work on getting this issue resolved?


Regards,

Adam



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