Pie Chart not showing colors

[shraddha_21]

Hi Community Team,

I am using state based formatting in Pie chart to show the colors, earlier it was fine but since past few days the colors are not coming for some fields, but for certain inputs. But for one input all the colors are coming fine.

For eg : For Hot Mill, Production is coming as white but for SMS Cold Mill it is showing the right color.

[Velkumar]

Hi @shraddha_21 

Could you please post your service output?

Also, check whether State Definitions Value matches with Service Output values

Here I can see SET UP is different from the state definition value Setup

 

/VR

[shraddha_21]

Hi @Velkumar 

This is the service output. The state definition values I have corrected. One thing is that if I remove state definition color formatting, it comes fine.

[Velkumar]

Hi @shraddha_21 

Based on sample data I found out null value for data Utilisation causing some issues in the Pie chart (in Thingworx 9.4.0)

Null value:

With some value:

State Definition:

Please provide the Default value in the State Definition

Could you please make the null value to zero and try again. Also let me know your Thingworx version 

What do you mean by "I remove state definition color formatting, it comes fine"

/VR

[shraddha_21]

Hi @Velkumar 

The value field is not null, it is pc column which is having data.

And by removing state formatting I mean is if color formatting is in default, then the pie chart comes with all the data.

 

[Velkumar]

Hi @shraddha_21 

Could you please tell me your Thingworx Version

/VR