cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Problem while installing ThingWorx for the first time

smishra1
1-Newbie

Problem while installing ThingWorx for the first time

Seeing following error in Tomcat stderr log file (tomcat8-stderr.2015-11-18.log) while trying to bring up Tomcat app after deployment. Looks like something to do with datastore. Any idea what I may be doing wrong?

18-Nov-2015 07:47:32.618 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler ["http-nio-8070"]

18-Nov-2015 07:47:32.623 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler ["ajp-nio-7009"]

18-Nov-2015 07:47:32.624 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in 2217 ms

18-Nov-2015 09:00:03.620 INFO [http-nio-8070-exec-5] org.apache.catalina.core.StandardContext.reload Reloading Context with name [/Thingworx] has started

18-Nov-2015 09:00:03.651 SEVERE [http-nio-8070-exec-5] org.apache.catalina.loader.WebappClassLoaderBase.checkThreadLocalMapForLeaks The web application [Thingworx] created a ThreadLocal with key of type [java.lang.ThreadLocal] (value [java.lang.ThreadLocal@231d3916]) and a value of type [java.util.Stack] (value [[SuperUser:User]]) but failed to remove it when the web application was stopped. Threads are going to be renewed over time to try and avoid a probable memory leak.

18-Nov-2015 09:00:05.117 INFO [http-nio-8070-exec-5] org.apache.catalina.core.StandardContext.reload Reloading Context with name [/Thingworx] is completed

ource@361fb98f' was successfully initialized, but failed to start. Please see attached cause exception.

at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.start(LifeSupport.java:513)

at org.neo4j.kernel.lifecycle.LifeSupport.start(LifeSupport.java:115)

at org.neo4j.kernel.impl.transaction.XaDataSourceManager.start(XaDataSourceManager.java:164)

at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.start(LifeSupport.java:507)

... 22 more

Caused by: org.neo4j.kernel.impl.storemigration.StoreUpgrader$UpgradingStoreVersionNotFoundException: 'neostore.nodestore.db' does not contain a store version, please ensure that the original database was shut down in a clean state.

at org.neo4j.kernel.impl.storemigration.UpgradableDatabase.checkUpgradeable(UpgradableDatabase.java:78)

at org.neo4j.kernel.impl.storemigration.StoreMigrator.needsMigration(StoreMigrator.java:135)

at org.neo4j.kernel.impl.storemigration.StoreUpgrader.getParticipantsEagerToMigrate(StoreUpgrader.java:268)

at org.neo4j.kernel.impl.storemigration.StoreUpgrader.migrateIfNeeded(StoreUpgrader.java:143)

at org.neo4j.kernel.impl.nioneo.xa.NeoStoreXaDataSource.start(NeoStoreXaDataSource.java:344)

at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.start(LifeSupport.java:507)

... 25 more

org.neo4j.kernel.lifecycle.LifecycleException: Component 'org.neo4j.kernel.impl.transaction.XaDataSourceManager@6f8bb78d' was successfully initialized, but failed to start. Please see attached cause exception.

at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.start(LifeSupport.java:513)

at org.neo4j.kernel.lifecycle.LifeSupport.start(LifeSupport.java:115)

at org.neo4j.kernel.InternalAbstractGraphDatabase.run(InternalAbstractGraphDatabase.java:343)

at org.neo4j.kernel.EmbeddedGraphDatabase.<init>(EmbeddedGraphDatabase.java:59)

at org.neo4j.graphdb.factory.GraphDatabaseFactory$1.newDatabase(GraphDatabaseFactory.java:91)

at org.neo4j.graphdb.factory.GraphDatabaseBuilder.newGraphDatabase(GraphDatabaseBuilder.java:181)

at com.thingworx.system.GraphDatabaseServiceManager.initializeGraphDatabaseService(GraphDatabaseServiceManager.java:226)

at com.thingworx.system.GraphDatabaseServiceManager.initializeGraphDatabaseServiceManager(GraphDatabaseServiceManager.java:139)

at com.thingworx.system.GraphDatabaseServiceManager.getInstance(GraphDatabaseServiceManager.java:164)

at com.thingworx.system.ThingWorxBootstrapper.contextInitialized(ThingWorxBootstrapper.java:90)

at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4738)

at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5181)

at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)

at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:725)

at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:701)

at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:717)

at org.apache.catalina.startup.HostConfig.deployWAR(HostConfig.java:945)

at org.apache.catalina.startup.HostConfig$DeployWar.run(HostConfig.java:1798)

at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)

at java.util.concurrent.FutureTask.run(Unknown Source)

at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

Caused by: org.neo4j.kernel.lifecycle.LifecycleException: Component 'org.neo4j.kernel.impl.nioneo.xa.NeoStoreXaDataSource@361fb98f' was successfully initialized, but failed to start. Please see attached cause exception.

at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.start(LifeSupport.java:513)

at org.neo4j.kernel.lifecycle.LifeSupport.start(LifeSupport.java:115)

at org.neo4j.kernel.impl.transaction.XaDataSourceManager.start(XaDataSourceManager.java:164)

at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.start(LifeSupport.java:507)

... 22 more

Caused by: org.neo4j.kernel.impl.storemigration.StoreUpgrader$UpgradingStoreVersionNotFoundException: 'neostore.nodestore.db' does not contain a store version, please ensure that the original database was shut down in a clean state.

at org.neo4j.kernel.impl.storemigration.UpgradableDatabase.checkUpgradeable(UpgradableDatabase.java:78)

at org.neo4j.kernel.impl.storemigration.StoreMigrator.needsMigration(StoreMigrator.java:135)

at org.neo4j.kernel.impl.storemigration.StoreUpgrader.getParticipantsEagerToMigrate(StoreUpgrader.java:268)

at org.neo4j.kernel.impl.storemigration.StoreUpgrader.migrateIfNeeded(StoreUpgrader.java:143)

at org.neo4j.kernel.impl.nioneo.xa.NeoStoreXaDataSource.start(NeoStoreXaDataSource.java:344)

at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.start(LifeSupport.java:507)

... 25 more

java.lang.RuntimeException: Error starting org.neo4j.kernel.EmbeddedGraphDatabase, D:\ThingworxStorage\database\.\data

at org.neo4j.kernel.InternalAbstractGraphDatabase.run(InternalAbstractGraphDatabase.java:366)

at org.neo4j.kernel.EmbeddedGraphDatabase.<init>(EmbeddedGraphDatabase.java:59)

at org.neo4j.graphdb.factory.GraphDatabaseFactory$1.newDatabase(GraphDatabaseFactory.java:91)

at org.neo4j.graphdb.factory.GraphDatabaseBuilder.newGraphDatabase(GraphDatabaseBuilder.java:181)

at com.thingworx.system.GraphDatabaseServiceManager.initializeGraphDatabaseService(GraphDatabaseServiceManager.java:226)

at com.thingworx.system.GraphDatabaseServiceManager.initializeGraphDatabaseServiceManager(GraphDatabaseServiceManager.java:139)

at com.thingworx.system.GraphDatabaseServiceManager.getInstance(GraphDatabaseServiceManager.java:164)

at com.thingworx.system.ThingWorxBootstrapper.contextInitialized(ThingWorxBootstrapper.java:90)

at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4738)

at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5181)

at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)

at org.apache.catalina.core.StandardContext.reload(StandardContext.java:3755)

at org.apache.catalina.manager.ManagerServlet.reload(ManagerServlet.java:1006)

at org.apache.catalina.manager.HTMLManagerServlet.reload(HTMLManagerServlet.java:614)

at org.apache.catalina.manager.HTMLManagerServlet.doPost(HTMLManagerServlet.java:215)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:648)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:291)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at org.apache.catalina.filters.CsrfPreventionFilter.doFilter(CsrfPreventionFilter.java:213)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at org.apache.catalina.filters.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:108)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:217)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:106)

at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:614)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:142)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)

at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:616)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:518)

at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1091)

at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:673)

at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1500)

at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1456)

at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)

at java.lang.Thread.run(Unknown Source)

Caused by: org.neo4j.kernel.lifecycle.LifecycleException: Component 'org.neo4j.kernel.impl.transaction.XaDataSourceManager@3108366d' was successfully initialized, but failed to start. Please see attached cause exception.

at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.start(LifeSupport.java:513)

at org.neo4j.kernel.lifecycle.LifeSupport.start(LifeSupport.java:115)

at org.neo4j.kernel.InternalAbstractGraphDatabase.run(InternalAbstractGraphDatabase.java:343)

... 43 more

Caused by: org.neo4j.kernel.lifecycle.LifecycleException: Component 'org.neo4j.kernel.impl.nioneo.xa.NeoStoreXaDataSource@1119a6b1' was successfully initialized, but failed to start. Please see attached cause exception.

at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.start(LifeSupport.java:513)

at org.neo4j.kernel.lifecycle.LifeSupport.start(LifeSupport.java:115)

at org.neo4j.kernel.impl.transaction.XaDataSourceManager.start(XaDataSourceManager.java:164)

at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.start(LifeSupport.java:507)

... 45 more

Caused by: org.neo4j.kernel.impl.storemigration.StoreUpgrader$UpgradingStoreVersionNotFoundException: 'neostore.nodestore.db' does not contain a store version, please ensure that the original database was shut down in a clean state.

at org.neo4j.kernel.impl.storemigration.UpgradableDatabase.checkUpgradeable(UpgradableDatabase.java:78)

at org.neo4j.kernel.impl.storemigration.StoreMigrator.needsMigration(StoreMigrator.java:135)

at org.neo4j.kernel.impl.storemigration.StoreUpgrader.getParticipantsEagerToMigrate(StoreUpgrader.java:268)

at org.neo4j.kernel.impl.storemigration.StoreUpgrader.migrateIfNeeded(StoreUpgrader.java:143)

at org.neo4j.kernel.impl.nioneo.xa.NeoStoreXaDataSource.start(NeoStoreXaDataSource.java:344)

at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.start(LifeSupport.java:507)

... 48 more

org.neo4j.kernel.lifecycle.LifecycleException: Component 'org.neo4j.kernel.impl.transaction.XaDataSourceManager@3108366d' was successfully initialized, but failed to start. Please see attached cause exception.

at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.start(LifeSupport.java:513)

at org.neo4j.kernel.lifecycle.LifeSupport.start(LifeSupport.java:115)

at org.neo4j.kernel.InternalAbstractGraphDatabase.run(InternalAbstractGraphDatabase.java:343)

at org.neo4j.kernel.EmbeddedGraphDatabase.<init>(EmbeddedGraphDatabase.java:59)

at org.neo4j.graphdb.factory.GraphDatabaseFactory$1.newDatabase(GraphDatabaseFactory.java:91)

at org.neo4j.graphdb.factory.GraphDatabaseBuilder.newGraphDatabase(GraphDatabaseBuilder.java:181)

at com.thingworx.system.GraphDatabaseServiceManager.initializeGraphDatabaseService(GraphDatabaseServiceManager.java:226)

at com.thingworx.system.GraphDatabaseServiceManager.initializeGraphDatabaseServiceManager(GraphDatabaseServiceManager.java:139)

at com.thingworx.system.GraphDatabaseServiceManager.getInstance(GraphDatabaseServiceManager.java:164)

at com.thingworx.system.ThingWorxBootstrapper.contextInitialized(ThingWorxBootstrapper.java:90)

at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4738)

at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5181)

at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)

at org.apache.catalina.core.StandardContext.reload(StandardContext.java:3755)

at org.apache.catalina.manager.ManagerServlet.reload(ManagerServlet.java:1006)

at org.apache.catalina.manager.HTMLManagerServlet.reload(HTMLManagerServlet.java:614)

at org.apache.catalina.manager.HTMLManagerServlet.doPost(HTMLManagerServlet.java:215)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:648)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:291)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at org.apache.catalina.filters.CsrfPreventionFilter.doFilter(CsrfPreventionFilter.java:213)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at org.apache.catalina.filters.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:108)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:217)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:106)

at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:614)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:142)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)

at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:616)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:518)

at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1091)

at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:673)

at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1500)

at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1456)

at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)

at java.lang.Thread.run(Unknown Source)

Caused by: org.neo4j.kernel.lifecycle.LifecycleException: Component 'org.neo4j.kernel.impl.nioneo.xa.NeoStoreXaDataSource@1119a6b1' was successfully initialized, but failed to start. Please see attached cause exception.

at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.start(LifeSupport.java:513)

at org.neo4j.kernel.lifecycle.LifeSupport.start(LifeSupport.java:115)

at org.neo4j.kernel.impl.transaction.XaDataSourceManager.start(XaDataSourceManager.java:164)

at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.start(LifeSupport.java:507)

... 45 more

Caused by: org.neo4j.kernel.impl.storemigration.StoreUpgrader$UpgradingStoreVersionNotFoundException: 'neostore.nodestore.db' does not contain a store version, please ensure that the original database was shut down in a clean state.

at org.neo4j.kernel.impl.storemigration.UpgradableDatabase.checkUpgradeable(UpgradableDatabase.java:78)

at org.neo4j.kernel.impl.storemigration.StoreMigrator.needsMigration(StoreMigrator.java:135)

at org.neo4j.kernel.impl.storemigration.StoreUpgrader.getParticipantsEagerToMigrate(StoreUpgrader.java:268)

at org.neo4j.kernel.impl.storemigration.StoreUpgrader.migrateIfNeeded(StoreUpgrader.java:143)

at org.neo4j.kernel.impl.nioneo.xa.NeoStoreXaDataSource.start(NeoStoreXaDataSource.java:344)

at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.start(LifeSupport.java:507)

... 48 more


1 ACCEPTED SOLUTION

Accepted Solutions
Aanjan
9-Granite
(To:smishra1)

Subrat, since it is a clean install, please stop Tomcat, delete the ThingworxStorage and BackupStorage folders and redeploy the war file. What are your ThingWorx, Tomcat and Java versions?

View solution in original post

4 REPLIES 4
Aanjan
9-Granite
(To:smishra1)

Subrat, since it is a clean install, please stop Tomcat, delete the ThingworxStorage and BackupStorage folders and redeploy the war file. What are your ThingWorx, Tomcat and Java versions?

Thanks.

These 2 are in my D:\ root folder.

Are they supposed to be there? Is it possible to change some config to put them somewhere else?

Should I remove the content of these 2 folders or remove the 2 folders totally?

The versions I have are:

Tomcat v.8.0.20

JDK 1.8.65

ThingWorx 6.5

Ah...I removed the folders. Undeployed and Deployed again. It works like a charm now.

Thanks for your help.

Aanjan
9-Granite
(To:smishra1)

No problem, glad to see it worked

Regarding modifying the location, please do take a look at this KCS article available on the PTC eSupport portal.

Announcements