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Problem with guide "Create an extension"

MD_10263895
1-Newbie

Problem with guide "Create an extension"

https://developer.thingworx.com/en/resources/guides/eclipse-plugin-thingworx-extension-development-tutorial

I have problem, i cant download Eclipse plugin and SDK.
I get this error:
Capture.JPG

5 REPLIES 5

Hello @MD_10263895 ,

 

pls find the attached article for your refrence:

 

https://www.ptc.com/en/support/article/cs233537

https://www.ptc.com/en/support/article/cs201191

 

Kindly revert back if issue persists.

 

Regards

Bhawna

How can i get cutomer id? I haven't customer id.

Hello @MD_10263895 ,

 

Are you not able to access the article?

Try using with the same that you are using for logging into community .

 

Regards

Bhawna

I am able to access the article, but when I try to download SDK or Eclipse plugin i get error - "Customer Number   is invalid."

Hello @MD_10263895 

 

I assume your account is not the Customer account. In that case, I would think you just need to contact support to get your number associated to your account.

 

Regards

Bhawna

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