Query related to Thingworx AMU - Equipment & Attribute Configuration

[Arun_C]

Hi,

We have successfully installed AMU in our local system & also core configuration done as per the steps given Core Functions Confuguration ,by importing json file with some randomly filled spreadsheet values in thingworxapps database and listed equipments in spreadsheet are displayed in the Equipment Configuration Tab.

After that we are facing issues with the next step in advanced settings, in event sub type & the industrial connection selection in drop-downs and also in other process of attribute configuration & asset monitoring.

Kindly provide next following steps of configuration to monitor 1 machine with their parameters & alerts for project exploration purposes.

Please refer attached images FYR.

Thanks in Advance

[PaiChung · Accepted solution]

From the looks, I think there might be something missing in your configuration?

I would go back through the Core and AMU configuration sections

https://support.ptc.com/help/thingworx_applications_setup/r1.0/en/index.html#page/applications_setup/AMU_Clean_Running_Installer.html#

https://support.ptc.com/help/thingworx_applications_ui/r1.0/en/index.html#page/applications_ui/AMU_Configuration_Equipment.html#

Another possibility might be that when you installed AMU some default values didn't populate for that dropdown.

But my guess is that either it is not matching the equipment type properly and not finding dropdown values, or those values do not exist,