RSM extension

[VS_10112707]

SCM extension download how can i download RSM And SCMextension ?

getting this error while installing SCM

Could not find extension (TWX_Converge_Core_ExtensionPackage:0.0.0) depended upon by TWX_Converge_RSM_Core_ExtensionPackage:9.2.0

[bchaudhary]

Hello @VS_10112707 , 

There will be multiple folders under utilities SCM extension so  you need to import them in specific order (eg SCM, RSM core etc). The error you are getting shows that you need to import RSM extension packages before SCM. so please import RSM core and RSM file transfer and than install SCM package.

Please feel free to revert in case you still face any issues.

Thanks

Bhawna

[VS_10112707]

where i can find RSM extension ? can you share link if possible

[bchaudhary]

Hello @VS_10112707 , 

Firstly download from the support portal : https://support.ptc.com/appserver/auth/it/esd/product.jsp?prodFamily=TWX

 and then after downloading the SCM from this portal you can find RSM extension.  check the below given screenshot:

Download in the same order as they have mentioned.

P.S. First you need to import the ThingWorx Utlities Core and thn SCM.

Regards

Bhawna

[PT_10116336]

Hi Bhawna,

If i try to import RSM core, then also it gives me error below :

Could not find extension (TWX_Converge_Core_ExtensionPackage:0.0.0) depended upon by TWX_Converge_RSM_Core_ExtensionPackage:9.3.0

[bchaudhary · Accepted solution]

Hello @PT_10116336 ,

The Converge Core extension is part of ThingWorx Utility core extension. When you download Utility Core Extension, there will be multiple folders inside it which you have to import. For Ex: utl-core, utl-styles, ut-connector-utl.

Pls check the attached snippet of Metadata.xml of util core.

Revert back if you still face any issues.

Regards

Bhawna