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Re: xxx-AnalyticsServer_xxxThing is not connected

javed_a
12-Amethyst

Re: xxx-AnalyticsServer_xxxThing is not connected

Hello All,

In my case Analytics server version is not visible, please refer attachment.

xxx-AnalyticsServer_xxxThing and xxx-AnalyticsServer_PredictionThing Things are available in system, but Thing is not connected.

I tried removing Analytics thing on setting page and reassign still no luck.

 

Initially every thing was working, 2 days back it says application key is expired, so I followed the step to run bat file to update encrypted password and powershell file to restart then this disconnected issue appeared.

 

Also, below services are paused and if started manually it is getting paused again:
twas-analytics-worker-1
twas-analytics-worker-2
twas-analytics-worker-3
twas-sync-ms

 

Please let me know how to proceed.

Regards,
Javed Akhtar
ACCEPTED SOLUTION

Accepted Solutions
javed_a
12-Amethyst
(To:javed_a)
3 REPLIES 3
Velkumar
19-Tanzanite
(To:javed_a)
javed_a
12-Amethyst
(To:Velkumar)

Hello @Velkumar ,

 

I tried above approach, still no resolution.

Regards,
Javed Akhtar
javed_a
12-Amethyst
(To:javed_a)
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