Refresh contained mashup in thingworx 9.1

[SO_9699370]

Hi All,

I have made a mashup with a led display that gets its data from a service. This data changes every second. I have used the auto refresh function explained by the guide. It works great. Now I added a contained mashup. This mashup also uses the same the service as the parent mashup and updates a led display inside contained mashup. I did this to see if both the mashup refreshes or not. To my understanding both mashup if ran individually refreshes, but the contained mashup never refreshes. 

I am attaching export of the mashup to show my auto refresh configuration and help me understand where am I missing the link. 

Below is the service -

var dateNum = 0;
dateNum = new Date();
var result = dateNum

I have also referred to below links for help. 

https://support.ptc.com/help/thingworx/platform/r9/en/index.html#page/ThingWorx/Help/Mashup_Builder/Functions/AutoRefresh.html

Regards

SO

[c_lowy]

Hi @SO_9699370,

I did some tests and this seems like a bug from the 9.1 Auto-Refresh function. The same is not reproducible for example with the Auto-Refresh widget in ThingWorx 8.5. I have opened a support case on your behalf so that I can run some more tests and report this to our R&D department if required. I will contact you by email to discuss further steps.

If you urgently need to implement an Auto-Refresh on a Contained Mashup, you should be able to use the legacy Auto-Refresh widget instead of the function :

[c_lowy]

This is a bug affecting the Auto-Refresh function in ThingWorx 9.1.

It has been reported to R&D and is documented in Auto-refresh function not triggered in Mashup with Master or Contained Mashup in Thingworx.

[c_lowy]

This is corrected in ThingWorx 9.2.0. Following article has been updated accordingly : Auto-refresh function not triggered in Mashup with Master, Contained Mashup or Mashup displayed as popup in Thingworx.

[SO_9699370]

Hi @c_lowy ,

Thanks for the update. 

Kind Regards

SO

[c_lowy · Accepted solution]

Issue is resolved in 9.1.3 and 9.2.0 : Auto-refresh function not triggered in Mashup with Master, Contained Mashup or Mashup displayed as popup in Thingworx

[slangley]

Hi @SO_9699370

ThingWorx 9.1.3 was released last week.  Please let us know if your issue was resolved with this release and mark the appropriate post as the Accepted Solution.

Regards.

-Sharon