Reset or recover administrator account password in Thingworx

[AS_13175294]

Hello,

I am not able to login to Thingworx composer as it is saying password incorrect. Is there a way i can recover the password or change the Administrator account password?

Thanks

[bchaudhary · Accepted solution]

Hi @AS_13175294 

Yes! ThingWorx Administrator password can be reset by using the following article:

https://www.ptc.com/en/support/article/CS311527?source=search

Also pls refer to the similar community post for reported issue:

https://community.ptc.com/t5/ThingWorx-Developers/User-Administrator-password/m-p/815356#M59346

https://community.ptc.com/t5/ThingWorx-Developers/Administrators/m-p/736747#M53062

Kindly open a case to seek the technical support if the issue is still present.

Regards,

Bhawna