SynchronizeModelState service failed on edge thing

[javed_a]

Hello All,

I am using GetProperties service from Dynamic ThingShpe, I have enabled automatic value update.

The properties which are being bind are set via service as it is calculated field (Not logged but persist). Thingworx version : 9.7

On page load I got warning in application log as below:

ApplicationLog

On Mashup log, below info shown:
MashupRuntimeLog

Any idea why I am getting this warning in application log, and how to avoid this.

[smainente]

This is expected: the AlwaysOn JS client in Mashup does not yet implement the SynchronizeModelState service. The platform will fall back to the legacy service if this one fails.

https://www.ptc.com/en/support/article/CS423838