Thing Worx Analytics Builder Data Upload

[SANGA]

Hi,

I am practicing the " Build a Predictive Analytics Model Guide Part1 -Step3", Uploading dataset via ThingWorx Analytics Builder remains in waiting state.. I tried Solution CS285428, but i can't figure it out.

Please help

[VladimirN]

@IoTProductMgmt Please take a look.

[slangley]

Hi @SD_10458039

What version of ThingWorx/Analytics are you running?

Try checking the logs for possible clues. 

Regards.

--Sharon

[SANGA]

Hi,

Its thingworx analytics ver 9-1-0

Thingworx composer 9.3.0-b20 

[nsampat · Accepted solution]

@SANGA 

Thank you for providing the versions in use.

Unfortunately, that is not a compatible or supported configuration, and we are unable to assist in resolving this issue as presented. The only option available to you is to upgrade your ThingWorx Analytics Server to a compatible and supported version for your version of ThingWorx Platform Server (Composer).

ThingWorx Analytics Server (TWA) version must be of the same major ThingWorx Platform Server (TWX) Composer version.

In your case, TWX 9.3.0 will only work with TWA 9.3.x.

Details on compatibility can be found here on PTC Release Advisor: ThingWorx Platform Server (Foundation) 9.3.0

Details on installation process for ThingWorx Analytics, including upgrades, can be found on the PTC HelpCenter:

• PTC HelpCenter: ThingWorx Analytics Installation
• PTC HelpCenter ThingWorx Analytics Upgrade, Modify, Repair Installation

If this answers your inquiry, please let us know by marking my comment as "Accept as Solution".

Regards,

Neel

[SANGA]

Hi Neel,

Noted. Thanks for the support