Thing template connection when imported gets disconnected

[svisveswaraiya]

Hi,

We developed Things and connected with Thing Template which has the database configuration details for the Thing to get connected. We did this to establish dynamic connection of Things and it works fine only the first time while creating it.

When we exported and imported in another thingworx, the Thing did not get connected when we configured the details in ThingTemplate that is associated with the Thing.

How can we resolve this issue?

Thanks in advance,

Shalini V.

[PaiChung]

Your description is a bit vague.

Are your Things of type database and they aren't connecting or you have information in a database that the Things are supposed to pull to then 'self configure' and connect?

are you running into any 'timing issues' potentially? 

if you run the restartthing() service does it then configure/connect properly after the import?